- Merck (Austin, TX)
- …treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic leadership that elevates operational efficiency ... drives customer success. Reporting to the Executive Director of Channel Operations and Engagement , this...strategic direction to ensure the highest level of customer support and operational efficiency. + Develop a … more
- SCI Shared Resources, LLC (Houston, TX)
- …that each digital product enables the customer journey. Build KPIs for customer engagement touchpoints to measure value delivered. + **Define, Measure, and ... possibilities of joining a Great Place to Work! The Director , Customer Experience is responsible for implementing...and standardize user interfaces, experiences, and journeys across the customer engagement spectrum. Identify and develop … more
- Lumen (Austin, TX)
- …connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and Experience ... translating complex data into actionable strategies that drive growth, enhance engagement , and improve the overall customer journey. **Location** This… more
- Houston Methodist (Houston, TX)
- …to accomplish strategic and operational objectives. In addition, the Sr Director position is accountable for employee engagement , adequate staffing levels, ... scope (ie, system-wide, TMC, or all community hospitals). The scope for the Sr Director position involves setting the strategic vision and administration and has… more
- Houston Methodist (Houston, TX)
- …to accomplish strategic and operational objectives. In addition, the Sr Director position is accountable for employee engagement , adequate staffing levels, ... strategy and goals are in alignment with the institutional and organizational strategic areas of focus. The System Director Laboratory Services position… more
- PagerDuty (Austin, TX)
- …+ Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon. Strategic Leadership: + Develop and implement ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- Honeywell (Houston, TX)
- …: **click here** _(https://www.honeywell.com/us/en/company/inclusion-and-diversity)_ **THE POSITION** The ** Director of Marketing** will lead marketing projects and ... campaigns, and ensure the successful execution of strategic initiatives, resulting in increased brand recognition, market share,...marketing landscape. You will report directly to our **Sr. Director of Vertical Marketing** and you'll work out one… more
- Molina Healthcare (TX)
- **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational leadership for the organization's enterprise communication, ... driving measurable improvements in experience, efficiency, and trust across all engagement channels. **Key Responsibilities** ** Strategic Leadership** + Define… more
- Sprinklr (Austin, TX)
- …and cross-functional teams to bring a disciplined, data-driven, and customer -obsessed approach through operational excellence and strategic enablement. ... that we call Unified-CXM. + Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. + Create a culture… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …of industry compliance, regulatory frameworks, and ethical considerations for scientific engagement **Skills and Competencies:** + Strategic and analytical ... The Associate Director , Congress and Medical Education Strategy & Execution...the diverse Rare Disease portfolio. This role leads scientific engagement through impactful congress planning & execution educational programs,… more