- SHRM (Alexandria, VA)
- …+ Ensure high client satisfaction through proactive account management and ongoing engagement that fosters long-term strategic partnerships. + Maintain and ... of more than 362 million workers and their families globally. **Summary** The Director , Client Partnerships, SHRM Business (DCP) is focused on initiating and growing… more
- Rubrik (Richmond, VA)
- **About Team & About Role:** Rubrik is looking for a Director of Sales Engineering. This is a 2nd line management position leading SE Managers covering Strategic ... business guidance to the regional sales teams. As a Director of Sales Engineering, you will be accountable for...assigned customers. ⦁ Makes technical and sales presentations to customer 's technical staff and senior management. ⦁ Serves as… more
- UKG (Richmond, VA)
- …Role We are seeking a strategic , data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for ... modular signal framework that delivers holistic, predictive insights into customer health and future behaviors. The Director ...in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is… more
- Merck (Richmond, VA)
- …treatment of diseases in animals. We are seeking a Director , Customer Support Services to provide strategic leadership that elevates operational efficiency ... drives customer success. Reporting to the Executive Director of Channel Operations and Engagement , this...strategic direction to ensure the highest level of customer support and operational efficiency. + Develop a … more
- Lumen (Richmond, VA)
- …connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and Experience ... translating complex data into actionable strategies that drive growth, enhance engagement , and improve the overall customer journey. **Location** This… more
- Sunrise Senior Living (Mclean, VA)
- …in the service area and vendors. + Demonstrates an understanding of the strategic importance of customer relationships; supports the community leaders in ... MD **Job ID** 2025-234539 **JOB OVERVIEW** The Senior Executive Director (Sr. ED) is responsible for all aspects of...and leads high performing teams. + Champions the overall customer and team member engagement programs, processes,… more
- PagerDuty (Richmond, VA)
- …+ Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon. Strategic Leadership: + Develop and implement ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- RTX Corporation (Arlington, VA)
- …leveraging metrics and feedback loops to enhance efficiency, proposal quality, and customer engagement + Collaborate with RTX Global Government Relations (GGR) ... a member of the AT R&C team, the Associate Director will be responsible for driving early engagement...competitive positioning, and Raytheon strategy + Collect and analyze customer interaction data and engagement trends to… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …of industry compliance, regulatory frameworks, and ethical considerations for scientific engagement **Skills and Competencies:** + Strategic and analytical ... The Associate Director , Congress and Medical Education Strategy & Execution...the diverse Rare Disease portfolio. This role leads scientific engagement through impactful congress planning & execution educational programs,… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- **Position Summary** The Director , HCP Marketing Lead guides the healthcare provider (HCP) engagement strategy for Centanafadine, a novel launch product for ... ADHD. This role ensures effective brand positioning, promotional execution, and omnichannel engagement to drive awareness, adoption, and utilization among HCPs. The … more