- Acxiom (Springfield, IL)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum ... development and execution + Understanding of consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg,… more
- PNC (Chicago, IL)
- …to modernize our Tech stack, transform marketing capabilities, and deliver best in class customer experience. We are accelerating our role as a growth driver for the ... on the back of data-driven rigor, analytical thinking, and strategic problem solving. We are committed to driving strong...collaborative culture. We are investing in a newly formed Customer Relationship Marketing team and are seeking an innovative… more
- Qualtrics (Chicago, IL)
- …group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the ... people across the globe who think that's work worth doing. **Senior Manager , Technology Consulting (Implementation), CX** **Why We Have This Role** At Qualtrics,… more
- Wilson Language Training (Springfield, IL)
- … partner to K-12 district leaders, as their trusted Wilson Advisor, driving customer engagement , adoption, and long-term value from our solutions. You will ... Senior Customer Success Manager **Department:** Customer...customer -s organizational goals, key success metrics, challenges, and strategic initiatives to proactively deliver value, guide their success,… more
- MongoDB (Chicago, IL)
- …role will direct multiple, post-sale delivery resources dedicated to servicing our strategic customer including but not limited to (Technical Account Managers ... agreed metrics, ensuring adherence to timelines and quality standards + Conduct regular engagement and business reviews with the C-level customer stakeholders to… more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... in this role you will:** + Work as a strategic advisor to your customer providing them...product evolves, we'll need to be constantly adjusting our engagement strategies based on these signals, which you'll be… more
- Barry Callebaut (Chicago, IL)
- …as needed regarding technical issues related to confectionery product manufacturing. * Customer Engagement : Actively participate in customer visits and ... Sr. Customer R&D Project Manager Location: Chicago,...is needed and will be actively involved in internal strategic projects. We are seeking a candidate with substantial… more
- Zoom (Springfield, IL)
- …a high-performing team of Customer Success Professionals specialized in healthcare customer engagement + Create clear career development paths for team ... delivery models + Knowledge of healthcare IT ecosystems and integration requirements + Strategic thinking with the ability to translate customer needs into… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing and ... develop and track success plans, ensuring alignment with their strategic goals in cancer care. 3. Programmatic Design .... journey maps, identifying key touchpoints and opportunities for engagement to enhance the customer experience with… more
- Acosta Group (Chicago, IL)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... the assigned customers, all at the lowest cost. + ** Strategic Planning** : Develop a comprehensive Customer ...principals' business priorities and drives long-term success. + **Client Engagement ** : Personally call on all decision-makers at the… more