- Cengage Group (Virginia Beach, VA)
- …including onboarding/training, strategic product and content discussions, and customer support needs. **Account Manager ** + Actively engage customers ... project progress: anticipate potential issues and proactively manage details. + Develop a strategic plan to build customer relationships with key customer … more
- General Motors (Richmond, VA)
- …a focus on operational excellence and program maturity. + Oversee the selection, engagement , and performance of 3rd party vendors and partners for program delivery, ... cross-team relationships and promoting program influence to achieve optimal customer and business value. **Program Direction** + Lead end-to-end delivery… more
- SAP (Herndon, VA)
- …best practices development The Delivery Executive assists during the Bid Phase of the customer engagement by providing input into the RFP, RFQ, SOW and/or ... be a US Citizen; this position requires access to customer data.** **All internals must have Manager 's...through use of the Communities. + Knowledge of the strategic and operational issues of engagement management,… more
- TE Connectivity (Hampton, VA)
- …The unified position is designed for experienced professionals who excel in customer engagement , sales strategy, and operational execution. **Job Requirements** ... Position Overview The Customer Service Specialist combines frontline customer service expertise with strategic inside sales operations. The individual will… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …both fiscally responsible and aligned with NEXCOM's commitment to providing Premier Customer Service. - Researches, develops, and executes strategic social media ... Title: CUSTOMER EXPERIENCE REPRESENTATIVE - GOVT BUSINESS Location: United...to Facebook, Twitter, Instagram, etc., to respond to online engagement , inquiries, and complaints across all social media platforms… more
- American Water (Alexandria, VA)
- …_ *Key Accountabilities Cont'd*_ * Works closely with the External Affairs Manager , the Customer Communications Manager , the Internal Communications ... incidents, and is equally focused on providing proactive and strategic communications counsel and advise. This role is focused... Manager and the Customer Service Center Communications Manager to ensure… more
- Datavant (Richmond, VA)
- …realization, customer satisfaction, renewals, etc.) and activities (eg, strategic engagement leadership and management, delivery, adoption, advocacy, ... government and government channel partner accounts that are using data to achieve strategic objectives through a variety of engagement techniques (eg quarterly… more
- Northrop Grumman (Mclean, VA)
- …space clients, in collaboration with Sector Business Development and Communications customer engagement and tradeshow teams **Stakeholder Engagement :** ... NG Corporate Government Relations and Legislative Liaisons along with the Sector Customer Engagement Teams **Market Analysis:** + Analyze industry trends,… more
- Amentum (Fort Belvoir, VA)
- …or counterproliferation measures. This position serves as a curriculum manager , classroom instructor, exercise observer/controller, and workshop facilitator for ... Amentum's Countering-WMD Security Cooperation Engagement Program (CSCEP). Additionally, the Training and Curriculum Lead is responsible for supporting a variety of… more
- BJs Wholesale Club (Richmond, VA)
- …a culture of development, strategic thinking and acting, ethical decision making and engagement . Lead with the team member and member in mind to address any and ... Job Summary Oversees the frontline in the absence of the Front End Manager . Coaches, teaches and develops all frontline team members to ensure excellent member… more
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