- Acxiom (Springfield, IL)
- The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder ... engagement within consulting engagements. The Customer Success Manager supports client Value Realization...opportunities + Able to drive the translation of client strategic goals into measurable value outcomes and success metrics… more
- WestRock Company (Aurora, IL)
- …the customer , sales , and production operations teams. As a Customer Service Manager (CSM), you will simultaneously provide support to the leadership ... Career Opportunity: As a Customer Service Manager (CSM), you will...team by coaching and guiding Customer Account Specialists, executing strategic initiatives for… more
- Pearson (Springfield, IL)
- **About the job** The Enterprise Customer Success Manager (CSM) role is critical to driving customer success within Pearson's Enterprise Learning Solutions ... desired goals and outcomes. You will serve as a strategic partner to enterprise customers by building strong, trusted...and proactively take action to ensure a low at-risk customer count. + Partner with our Sales … more
- SAP (Chicago, IL)
- …designed for talent who are early in their career.** **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide them through ... achievement. The CSM is expected to serve as the strategic point of contact for the customer ...Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales… more
- Acxiom (Springfield, IL)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... to drive client satisfaction, retention, and growth. This role requires a strategic mindset to understand complex business needs while providing hands-on guidance… more
- Dodge Construction Network (Springfield, IL)
- Customer Success Manager Location: Remote, United States, United States **Description** TheCustomer Success Manageris a key member of our Go to Market ... departments for prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic account plans forcustomer,… more
- Sinch (Chicago, IL)
- …"Keep it simple", and "Make it Happen". These values are our foundation! The Customer Success Manager serves as the customer advocate responsible for ... relationships for any of their account needs. The Customer Success Manager provides the customer... business reviews + Maintain close working relationship with sales and product teams to understand customer … more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. **Senior Manager , Customer Success - Healthcare** **Why We Have This Role** As a ... set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved...Customer Success Leader of a team of Technical Success… more
- Xylem (Morton Grove, IL)
- …seminars, webinars and customer facing meetings. High Impact Behaviors: * Strategic Decision-Making: A manager must be able to assess complex situations, ... business and marketing plan. + Leads Voice of Customer studies to solve strategic growth questions...building campaigns to drive revenue growth. + Partners with sales to identify strategic accounts and provide… more
- Colgate-Palmolive (Rosemont, IL)
- …targets. You will design and implement strategic plans to maximize sales , profitability, and customer satisfaction, while managing the business's P&L. This ... a brighter, healthier future for all. As the **Sr. Customer Development Team Manager ** for **Albertsons** ,...for **Albertsons** , you will be responsible for achieving sales goals, including volume, pricing, spend, and retail execution… more