- Oracle (Richmond, VA)
- …and elevate them to Senior Management. **Collaborate Cross Functionally and Enhance How Customer Success is Defined** : Create and contribute to an environment ... role, you will be a Support Program Manager for strategic , top-revenue Customer accounts, and will attend...software and customer business models **Has Flexibility:** Customer Success is an evolving target and… more
- Oracle (Richmond, VA)
- …externally, defining progress against customers' business objectives; any metrics that define success to the customer (ROI); and identifying risks and ... to guide the customer by providing resources that can assist their strategic business direction and aligning across pillar. + Develop a strong relationship with… more
- Owens & Minor (Mechanicsville, VA)
- …do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: + Medical, ... largest business unit (BU), and is a key business partner and advisor to cross-functional leadership (including Finance, Marketing, Sales / Commercial, Accounting,… more
- Highmark Health (Richmond, VA)
- …platform, products and service, including affiliation implementations, new external customer implementations, and ongoing support for existing external customers. ... This role demands a strategic thinker with a deep understanding of Highmark, enGen,...internal and external stakeholders to drive enGen's growth and success . **ESSENTIAL RESPONSIBILITIES** + Build a new team structure… more
- Amazon (Arlington, VA)
- …systems and operations using secure and resilient cloud-native solutions. Enable customer success : Support customers in implementing secure and resilient ... but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to...support and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions… more
- Palo Alto Networks (Reston, VA)
- …the unique ideas of every member of our team contributes to our collective success . Our values were crowdsourced by employees and are brought to life through each ... with customers and partners and provide valuable insight into industry trends, customer challenges, technical evolutions, and business changes that will help the … more
- ServiceNow, Inc. (Vienna, VA)
- …ability to become a trusted advisor to senior executives and facilitate customer success from strategic or annual planning functions including business ... to help them achieve their business outcomes by providing Customer Success services. The team's purpose is...risks. **The Role** The ServiceNow Platform Architect is a strategic technical leader responsible for designing and governing the… more
- Amazon (Arlington, VA)
- …cloud programs and workstreams, designing scalable and secure solutions tailored to each customer 's specific needs. As a trusted advisor , you'll provide guidance ... to develop comprehensive strategies, quantify value propositions, and articulate the strategic impact of cloud initiatives. Your expertise will span across cloud… more
- Oracle (Richmond, VA)
- …service attach rates. + **Client Success & Reference Cultivation:** Ensure customer success as measured by client satisfaction and referenceable accounts. ... American based clients. With Oracle's aim to bring a customer -first approach with deep industry insight to deliver positive...Your ability to drive results through strong relationships and strategic execution will be essential for success … more
- ManTech (Herndon, VA)
- …deliver lasting mission and business results. Recognized for building trusted advisor relationships with defense clients, they drive innovative strategies that ... balance business opportunity with risk while advancing mission success . As a dynamic leader, they inspire and mentor teams across business development, capture, and… more