- Pegasystems (Alexandria, VA)
- …drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding relationships** ... Accomplished:** A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to help our customers… more
- iCIMS (Richmond, VA)
- …on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success ... and related integrations. Acting as both a trusted technical advisor and customer advocate, the TSM drives...or comparable HR systems. + Experience using CRM and customer success tools (Salesforce, Gainsight etc.) +… more
- Capital One (Mclean, VA)
- …information. + Customer Engagement: Act as a trusted technical and security advisor , engaging customer security teams and IT leaders to align on their ... focus on horizontal expertise across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior security and IT leaders.… more
- Concentrix (Richmond, VA)
- …resolution, and empower agents with AI-driven insights and automation. **Responsibilities** + Drive Customer Success : Become a trusted advisor to customers ... Applications and Dynamics 365 Customer Service to deliver on Customer Success Plan outcomes. Guide customers through service transformation journeys,… more
- Cornerstone onDemand (Virginia Beach, VA)
- … support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success . **In this role you will ** + **Team ... relay customer feedback for product improvements. + ** Customer Advocacy:** Serve as a trusted advisor ...+ ** Customer Advocacy:** Serve as a trusted advisor and escalation point for enterprise customers, advocating on… more
- Microsoft Corporation (Reston, VA)
- …aimed at maintaining levels of customer satisfaction. Orchestrates others (eg, Customer Success Account Management [CSAM]) to anticipate issues/risks on ... growth. The DIB OU will directly manage and accelerate strategic and major DIB accounts across Microsoft Customer...to influence for impact and acts as a trusted advisor to help the customer transform its… more
- Microsoft Corporation (Reston, VA)
- …the voice of the customer /partner, sharing ideas, feedback, insights, success stories and strategic /technical input with Engineering teams, Product Offerings ... offerings, practices, products, and solutions. Advises the partner throughout initial strategic customer implementations. Technical Leadership + Leverages market… more
- SAP (Herndon, VA)
- …for supporting Services Sales in positioning additional SAP NS2 Services in support of customer success . The DE may be required to provide oversight for one ... Controlling, GRC, MCC) to ensure visibility and transparency of results.Engage with CS&D and Customer Success Team if applicable to ensure P&L targets and KPI's… more
- Amazon (Herndon, VA)
- …of the business development and partner management team in helping to ensure customer success in building and migrating applications, software and services on ... role will focus on working with a set of strategic consulting partners to define technical solutions. They will...partner management team in helping to ensure partner and customer success in building and migrating applications,… more
- CACI International (VA)
- …Marketing Operations and Strategy to serve as the operational and strategic backbone of the Corporate Communications organization. This role collaborates closely ... with Marketing, Strategic Communications, Creative, and Events to ensure the Corporate...internal customers. This leader will also be a key advisor to the EVP and build leadership continuity within… more
Recent Jobs
-
Intensive Care Unit Manager RN
- HCA Healthcare (Independence, MO)
-
K-12/Higher Education Project Manager-Owner's Rep
- Colliers Engineering & Design (Madison, CT)
-
Advanced Systems Engineer - Avionics
- Honeywell (Phoenix, AZ)
-
Pediatric Hospitalist - Newborn Nursery - Part-time
- Hartford HealthCare (Bridgeport, CT)