- Amazon (Arlington, VA)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...Services Generative and Agentic AI professional services team. This strategic role will be pivotal in creating cohesion between… more
- Datavant (Richmond, VA)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our...contacts through rapport-building + Demonstrated ownership of complex, high-value customer accounts + Strategic thinker who connects… more
- Amazon (Arlington, VA)
- Description Mission - IT JUST WORKS The IT Services (ITS) organization seeks a highly motivated Customer Success Manager (CSM). As a CSM, you will be the ... as a subject matter expert for partner services or products, guiding strategic conversations, identifying opportunities for improvement, and advocating for the voice… more
- IQVIA (Falls Church, VA)
- …the day-to-day client relationship owner for platform clients, ensuring their success through strategic guidance, proactive performance management, and seamless ... exceptional brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated,… more
- Qualtrics (Reston, VA)
- …over 5,000 people across the globe who think that's work worth doing. **Analyst, Technical Success Manager - Goods & Services** **Why We Have This Role** The ... Customer Success Team is at the heart of...relationships with the clients they support. As a Technical Success Manager , you should both be a tech-savvy… more
- Norstella (Richmond, VA)
- Senior Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Aug 6, 2025 Employment Type: Full Time Job ID: R-1380 ... a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,...& ability to approach accounts in a proactive & strategic manner. + Experience balancing the needs of multiple… more
- Sharecare (Richmond, VA)
- …skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
- PagerDuty (Richmond, VA)
- …is heard and acted upon. Strategic Leadership: + Develop and implement customer success strategies aligned with business goals, focusing on maximizing ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- Prime Therapeutics (Richmond, VA)
- …drives every decision we make. **Job Posting Title** VP, Enterprise Implementations & Customer Success - REMOTE **Job Description** The Vice President Enterprise ... Integration and Customer Success is responsible for leading the...growth. **Responsibilities** + Drive the vision, design, and long-term strategic leadership of Prime's implementation strategy; own Prime's solution… more
- Red Hat (Richmond, VA)
- **About the job:** The Red Hat Sales team is looking for a Strategic Account Manager with experience selling high-tech offerings and services to join us, ... pricing negotiations, contract development, and order fulfillment. As a Strategic Account Manager , you will also be...closing - Meet assigned sales quotas by acquiring new customer accounts and renewing and growing existing relationships -… more