• Director, Consult Partner - Contact Center…

    Kyndryl (Springfield, IL)
    …Skills and Experience** + 10+ years of experience in sales , consulting, services or transformation roles within CX, BPO , or CCaaS domains. + Proven ... are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on...Qualifications: ** + 15+ years' experience in contact center sales , consulting, services , or transformation initiatives. +… more
    Kyndryl (07/29/25)
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  • Sr Dir Customer Care & Service Recovery

    The Hertz Corporation (Springfield, IL)
    …technology strategy + Overseeing revenue-generating service channels ( sales , insurance replacement, rental extension, value-added- services ) + Coordinating ... **A Day in the Life:** We're looking for a strategic and operational powerhouse to lead our North American...American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer… more
    The Hertz Corporation (07/24/25)
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  • Client Partner, Senior Director

    Acxiom (Springfield, IL)
    …escalations and coordinate across functional areas of the company, including Sales , Professional Services , Engineering, Finance, Delivery, Marketing, Training, ... as the primary post-sale point of contact for a strategic client based on revenue and opportunity size. The...identify, create, and seize opportunities that lead to increased sales , income, and profitability. + **Consultative:** Ability to engage… more
    Acxiom (06/05/25)
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  • Client Managing Partner, Healthcare

    Acxiom (Springfield, IL)
    …business results and maximum value from their investment in Acxiom product(s). Strong strategic mindset to be able to identify and recommend specific solutions to ... adopted for Acxiom product use and clients are maximizing value from product/ service investments. Handles escalations and coordinate across functional areas of the… more
    Acxiom (08/01/25)
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  • Business Operations Solution Architect- Associate…

    IBM (Chicago, IL)
    …opportunity to influence IBM's position as a market leader in delivering next-generation BPO services . If you are passionate about leveraging your expertise to ... **Introduction** IBM, a global leader in technology and business services , is currently seeking a dynamic Solution Architect to join our Business Operations (BoP)… more
    IBM (08/21/25)
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