- Albany Medical Center (Albany, NY)
- …Night (United States of America) Salary Range: $78,773.63 - $122,099.12 The Logistics Center Operations Supervisor provides on-site operational leadership on ... basis. They are a part of the leadership team within the Logistics Center , helping to oversee all major functions within, maintain mastery-level understanding and… more
- Stony Brook University (Commack, NY)
- Patient Access Supervisor , Call Center /Outpatient **Position Summary** At Stony Brook Medicine, our **Patient Access Services Team** is responsible for ... to our high standard of excellence. Our **Patient Access Supervisor ** is a key member of the Patient Access...Patient Access Management team and is responsible for the Call Center , Scheduling and Pre-registration functions for… more
- Molina Healthcare (Syracuse, NY)
- …DESCRIPTION** For this position we are seeking a supervisor to manage an operations call center The supervisor of HCS Operations will manage ... a team of remote Member Navigators who are working in an inbound/outbound call center environment supporting our members and Nurse Practitioner Staff. We are… more
- Rockefeller University (New York, NY)
- …Assessment and Accreditation of Laboratory Animal Care International (AAALAC). Overview The Supervisor of the Comparative Bioscience Center will oversee the work ... Organization Overview The Comparative Bioscience Center provides a comprehensive program of animal care...Must have an influential and innovative approach to daily operations to ensure scientific support + Other job duties… more
- VNS Health (Manhattan, NY)
- OverviewAssists the designated Contact Center Shared Services Manager in the development, implementation, coordination, and supervision required to maintain an ... in the planning, coordination and implementation of training programs for Contact Center Shared Services (CCSS) staff. * Researches, collects and analyzes data;… more
- M&T Bank (Williamsville, NY)
- …communication skills Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations , or customer service ... **Location** **: Amherst Center - hybrid after 6 months (2 days...Serve as subject matter expert on procedures, policy and operations to represent work group on Department and Bank-wide… more
- New York State Civil Service (Albany, NY)
- …1 EMC) serves as the on-shift supervisor for the State Medical Operations Coordination Center (SMOCC), leading a team of Communications and Paramedic ... the shift supervisor for the State Medical Operations Coordination Center (SMOCC), the Department of...operational continuity around the clock.SMOCC functions as a 24/7 call and coordination center , receiving incident reports… more
- Regional Transit Service (Rochester, NY)
- …alterations or deviation from regular information through customer alerts. + Monitors and manages call center volume received via phone, the Web, and mail to ... front desk, and in person at the RTS Transit Center during evening and weekend hours. The Supervisor...daily functions of the Customer Service Department at the call center , front desk, and at the… more
- City of New York (New York, NY)
- …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations , as well as their analytical and clinical ... the NYC Department of Health and Mental Hygiene. The supervisor of Crisis Services and NYC 988 will directly...each individual. - Demonstrate proficiency and in-depth understanding of call center operations , analytics, and… more
- Carrier (East Syracuse, NY)
- …Our channel includes distributors seeking after-market replacement components parts and orders. Our Call Center is a high-volume, fast paced and metric driven ... This Role** We have an exciting opportunity for a Supervisor in our Customer Care Center . You...required, for the day-to-day supervision of a team of call center representatives to maintain efficient customers… more
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