- Suburban Propane (Syracuse, NY)
- …Uses this information to drive continually improving results of individuals, team and center . + Evaluates and scores call quality performance based on ... We have an excellent opportunity for a **Customer Care Supervisor ** to help us Exceed our Customers' Expectations. This...oral and written communication skills + Familiar with contact center technology: ACD, WFM, IVR, Call Recording/Monitoring… more
- CAMBA (Brooklyn, NY)
- …6 single adult shelters and 6 family shelters and one drop in center . Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. ... transition into to permanent and/or supported housing. Position: Per Diem Supervisor Reports To: Assistant Program Director Location: 59-65 Prince Street, Brooklyn,… more
- City of New York (New York, NY)
- …Experience Unit (CEU) along with the agency's customer service agents who work in the Call Center , CEU, and Client Services unit to help drive TLC's efforts to ... of the City's transportation network. The Customer Experience Unit Supervisor will play a critical role in shaping the...streamline, modernize and innovate its licensing operations . The primary objectives of this position are to… more
- UHS (Binghamton, NY)
- Position OverviewUnited Health Services (UHS) is seeking a Clinical Supervisor - Nursing to lead and support our nursing staff in delivering safe, high-quality, ... patient-centered care. In this leadership role, you will oversee daily clinical operations , provide guidance to nursing teams, ensure compliance with care standards,… more
- CAMBA (Bronx, NY)
- …provides on-site security and socials services to stabilize. Position: Per Diem Shift Supervisor Reports To: Director of Security & Operations Location: 4607 ... shelters and 6 family shelters and one drop in center . Each shelter offers clients a supportive, structured therapeutic,...Avenue, Bronx, NY 10458 What The Per Diem Shift Supervisor Does: + Coordinate the day-to-day work of residence… more
- Albany Medical Center (Albany, NY)
- …awareness when assigned. Essential Job Functions (95%): + Must participate in a rotating call schedule and carry a smart phone. Call may exceed fifty percent ... will be made to utilize staff listed on the call schedule. In the event cases cannot be adequately...with in the performance of their duties. + Informs supervisor or director of emergencies and unusual interactions or… more
- Live Nation (Brooklyn, NY)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... Supervision of the Department + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) + Assist and… more
- Constellation (Oswego, NY)
- …ensure a productive workforce that supports all divisional, departmental, Clean Energy Center (CEC), and corporate goals while in accordance with all company ... internal and external to the CEC including Institute of Nuclear Power Operations (INPO) and regulatory agencies. + Ensure effective communication of company… more
- Pearl Interactive Network (Albany, NY)
- …equivalent military experience. + Experience in implementation of call center services organization and other startup operations . + Excellent interpersonal ... overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. +… more
- University of Rochester (Rochester, NY)
- …level based on the severity of the emergency. + Enacts the University Emergency Operations Center (EOC) as specifically directed by only the EOC Commander, ... Diem Scheduled Weekly Hours: As Scheduled Department: 100108 Support Operations -Fac & Svcs Work Shift: UR - Day (United...(NIMS). Follows emergency protocols accordingly. + Contacts the appropriate supervisor and/or manager on- call , as well as… more
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