- University of Rochester (Rochester, NY)
- …their contribution to the department. + Acts as authority and ensures the seamless operations of the contact center during the absence of the Patient Services ... judgment, the Team Lead, Patient Services, is responsible for assisting the Supervisor , Patient Services with administering the daily activities of the team… more
- House of Blues (New York, NY)
- …Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus and ... + Balancing and reconciling daily/nightly ticket sales + Assist Manager/ Supervisor in reconciliation of cash drawers and ticket stock...over the phone + Facilitate night of show Will Call & Guest List Operations + Troubleshooting… more
- City of New York (New York, NY)
- …literature reviews and research best practices in crisis intervention and contact center operations . - Support small-scale evaluations to assess the impact ... Position Summary: The Quality Analyst will report to the Supervisor of Crisis Services on the program assessments and...to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist… more
- YAI (East Syracuse, NY)
- …support successful transition out of therapeutic coaching services. + Serves as Administrator-on- Call (Available/On Call Supervisor ) on a regular, rotating ... fidelity to the START model. The Team Lead provides on- call support in the Administrator On- Call rotation,...triage of issues as needed; escalates complex cases to supervisor or other START clinical staff accordingly. + Monitors… more
- YAI (East Syracuse, NY)
- …and coordinates meetings, ensuring fidelity to the START model and provides on- call support on a regular basis. Key/Essential Functions & Responsibilities + ... systems/teams as needed using best practices, escalating concerns accordingly to supervisor and/or Clinical or Medical Director. + Conducts regular outreach visits… more
- YAI (Manhattan, NY)
- …authorized PHC patients and circles of support regarding medication requests in a call center environment and responds to related inquiries from pharmacies, home ... applicable policies and procedures on a timely basis. + Coordinates with Call Center staff, nursing and providers regarding prescription-related inquiries,… more
- Capgemini (New York, NY)
- …: 25% **Job description:** IMAC Supervisor /Lead Technician - Data Center Operations Employment Type: Full-Time Job Summary: The IMAC Supervisor ... of Infrastructure Moves, Adds, and Changes (IMAC) across designated data center environments. This includes coordinating activities such as hardware installation,… more
- City of New York (New York, NY)
- …Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center . OCS is recruiting for fifteen (15) Eligibility Specialist II to ... TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center , which provides information on HRA's programs to the general public. Infoline… more
- Naven Health (Newburgh, NY)
- …we are a company aligned to the values of the nurses at our center - to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion ... of care. Works under very close direct supervision of the designated supervisor . **Job Description:** **Job Responsibilities** (listed in order of importance… more
- Nuvance Health (Poughkeepsie, NY)
- …the Nursing Department scheduling system in order to maintain the day-to-day operations of the staffing office that reflects excellence in organizational and ... Nurse Manager of the unit and the Staffing office Supervisor . 1.1 Maintains and prepares daily staffing worksheets for...vacancies, sick calls and vacations. Records on the staffing call log sheet, assigning to appropriate unit. 1.4 Completes… more
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