- Mass Markets (Killeen, TX)
- …a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO ... environment. You will be responsible for managing day-to-day operations , driving performance, and ensuring service excellence across client campaigns. If you thrive… more
- Highmark Health (Austin, TX)
- …supervisory direction and oversight for all enrollment, premium billing, claims and/or customer service telephone and written correspondence inquiries (routine, ... and performance standards are consistently met. Responsibilities include: provides supervisor direction, scheduling and support for customer service representatives… more
- Sedgwick (San Antonio, TX)
- …+ **6 years liability claims experience to include 2 claims supervisor experience** + **License required; P&C preferred. Reciprocation assistance ... claim status; and provides written resumes of specific claims as requested by client. + Assures that direct...education and experience required to include two (2) years claims supervisor experience. Sedgwick is an Equal… more
- Sedgwick (Austin, TX)
- …equivalent combination of education and experience required to include two (2) years claims supervisor experience. **Skills & Knowledge** + Thorough knowledge of ... multiple product line examiners and/or several (minimum seven) technical operations colleagues for a wide span of control; may...claim status; and provides written resumes of specific claims as requested by client. + Assures that direct… more
- Mass Markets (Killeen, TX)
- …to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall ... of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to… more
- Texas Veterans Commission (Midland, TX)
- …* **Organization:** **TEXAS VETERANS COMMISSION* **Title:** *TVC - Claims Benefit Advisor (Veterans Services Representative I)* **Location:** *Texas-Midland* ... job histories, which includes job title, dates of employment, name of employer, supervisor 's name and phone number, and a description of duties performed.To receive… more
- Guidehouse (Lewisville, TX)
- …non-clinical denials + Monitors all denials for trends and issues and reports findings to supervisor + Bills or re-bills claims as necessary + Ensures the client ... of Diploma / GED. + 1-3+ year's experience working in an office, business, operations , customer service or healthcare field. **What Would Be Nice To Have** **:** +… more
- Walgreens (San Antonio, TX)
- …reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor , or District Manager. Operations + Counsels patients and answers ... technology. Finds opportunities to improve productivity + Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient… more
- Covr Financial Technologies (Houston, TX)
- APPLICATION FULFILLMENT SPECIALIST REPORTS TO: Application Fulfillment Supervisor DEPARTMENT: Operations PAY: $18-$22 per hour with potential incentive bonuses. ... our platform since 2016. Our platform has processed close to $5 billion in claim benefits for end-consumers. Covr's platform provides a simpler way for people to… more
- Houston Methodist (Houston, TX)
- …worked. + Identifies claim processing issues and general billing trends. Notifies supervisor and/or manager regarding trends to avoid further delay in claims ... includes, but is not limited to, resolution of charge review (where applicable) and claim edits, payor rejections, unresolved or no response insurance claims and… more