- Mass Markets (Garden City, GA)
- …ourselves as a trusted partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO ... analysts, ensure compliance with client standards, and drive continuous improvement in service quality . To be considered for this role, you must complete a full… more
- Mass Markets (Savannah, GA)
- …departments such as QA, Training, IT, and Recruiting. + Implement and audit quality assurance strategies to maintain service excellence. + Manage hiring, ... The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal… more
- Mass Markets (Garden City, GA)
- …updates and key messages effectively to supervisors + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting + Design and audit ... results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure...quality assurance strategies to ensure top-tier service… more
- Mass Markets (Savannah, GA)
- …updates and key initiatives clearly and effectively. + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting. + Lead quality ... call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the… more
- Suddath (Duluth, GA)
- …and training, and maintaining equipment to be available as needed. + Coordinate with the Quality Assurance Manager and Claims Manager in the areas of ... employee benefits. **Major Goal:** To provide for on-time, safe, and high quality completion of all service commitments of the company, while maintaining financial… more