- Intermountain Health (Boston, MA)
- **Job Description:** The Contact Center Operations Supervisor is a leader of an operational team who creates a team environment that delivers superior ... of superior service . + Demonstrates subject matter expertise regarding contact center roles and responsibilities and may be required perform the role of… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- Responsible for supervising direct reports who provide assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee ... Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to...+ Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation… more
- Berkshire Bank (Ludlow, MA)
- … opportunities. + Handles complex client issues while executing excellent client service principles. + Navigates clients through digital services such as ... Division: Retail Banking Department: Various Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 6 Salary Range: $19.00 - $31.86 Actual… more
- Baystate Health (Holyoke, MA)
- … service improvement, serves on departmental and interdepartmental committees and keeps Contact Center and Practice Leadership apprised of any clinical and ... Reporting to the Director of Ambulatory Nursing and The Contact Center Director, the Clinical Nurse Manager...providing ongoing leadership in the areas of quality and service improvement, access as well as both patient and… more
- State of Massachusetts (New Bedford, MA)
- …**Community and Social Services * **Organization:** **Department of Developmental Services * **Title:** * Service Coordinator Supervisor * **Location:** ... into your profile and/or resetting your password, please call the Employee Service Center at *_617-979-8500_* for assistance. For questions regarding this… more
- MAPFRE Insurance (Webster, MA)
- …**Job Segment:** Business Process, Manager, Clerical, Call Center Manager, Call Center Supervisor , Management, Administrative, Customer Service Apply now ... MA, US Company: MAPFRE **Summary** We are seeking a dynamic and motivated **Support Services Supervisor ** to lead a team responsible for mail, file, word… more
- Highmark Health (Boston, MA)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses ... please contact the email below. For accommodation requests, please contact HR Services Online at ###@highmarkhealth.org California Consumer Privacy Act… more
- State of Massachusetts (Middleton, MA)
- …of Youth Services * **Title:** *Cook II - Northeast Youth Service Center * **Location:** *Massachusetts-Middleton - 33 Gregory Street* **Requisition ID:** ... The Department of Youth Services (DYS) is the juvenile justice agency for...rehabilitation to youth in residential treatment. The Northeast Youth Service Center located at 33 Gregory Street,… more
- Boston University (Boston, MA)
- …BUSDM's processes and policies to prospective patients. As first point of contact , the position requires excellent customer service skills, broad-judgment, ... **PATIENT INTAKE & REGISTRATION SUPERVISOR , School of Dental Medicine, Clinical Affairs** **Job...well as direct the patient to the correct treatment center . Candidate must be able to effectively mentor the… more
- Boston Public Schools (Boston, MA)
- …efficiently support students with chronic absences. It is the duty of the Supervisor of Attendance (Field SOA) to assist schools, students and families in utilizing ... intervention strategies and to use court referrals as a last resort. The Supervisor of Attendance, Field- Based (Field SOA) resides in the Department of Opportunity… more
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