- ASM Research, An Accenture Federal Services Company (Albany, NY)
- Responsible for supervising direct reports who provide assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee ... Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to...+ Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …**Job Summary:** Provide support to Account Representatives and Client Services Supervisor for all aspects of customer service , account management, marketing ... for providing supervisory leadership and second level support with escalated customer service issues. **Responsibilities** **Job Duties:** + Call Center phone… more
- Pearl Interactive Network (Albany, NY)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor ** **(CCS)** is responsible for providing supervision and leadership to… more
- Allied Universal (Middletown, NY)
- …company discounts, perks, and more. **Allied Universal is hiring a Security Shift Supervisor to oversee a Shopping Center located in Middletown.** + Position ... Allied Universal(R), North America's leading security and facility services company, offers rewarding careers that provide you...- $23 / hour + Must exhibit great customer service skills, will be interacting with the general public… more
- City of New York (New York, NY)
- …structure to facilitate the development of a skilled, courteous and efficient Call Center ; review and monitor Customer Service Representatives calls (live and ... and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water...revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and… more
- Berkshire Bank (Queensbury, NY)
- … opportunities. + Handles complex client issues while executing excellent client service principles. + Navigates clients through digital services such as ... Division: Retail Banking Department: Various Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual… more
- New York State Civil Service (Buffalo, NY)
- …the testing area City Buffalo State NY Zip Code 14222 Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and ... Agency Civil Service , Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software.* Maintaining contact with Civil Service Test Administration staff… more
- New York State Civil Service (Fredonia, NY)
- …the testing area City Fredonia State NY Zip Code 14063 Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and ... Agency Civil Service , Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software* Maintaining contact with Civil Service Test Administration staff… more
- VF Corporation (Elmhurst, NY)
- ** Supervisor ** As a Floor Supervisor , you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience ... desire to provide a highly engaging customer experience through individual service , conversation and relationship building + Excellent decision-making ability in a… more
- Evolent (Albany, NY)
- …and skills needed to excel in their roles. + Monitor daily contact center operations to ensure adherence to service levels and quality standards, in line ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal... to play a pivotal role in leading our contact center team, ensuring the effective and… more