- YMCA of Central New York (Syracuse, NY)
- …honesty, respect and responsibility. YMCA Health & Wellness Department Quality Service Theme: By encouraging healthy lifestyles, we make a positive difference ... help serve members needs. *Other duties as assigned by Supervisor . Relationship Building Skills: *Make members feel comfortable and...recognize when members are not using the facility and contact them. *Ask members if there is any way… more
- M&T Bank (Williamsville, NY)
- …** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- Responsible for supervising direct reports who provide assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee ... Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to...+ Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …**Job Summary:** Provide support to Account Representatives and Client Services Supervisor for all aspects of customer service , account management, marketing ... for providing supervisory leadership and second level support with escalated customer service issues. **Responsibilities** **Job Duties:** + Call Center phone… more
- Pearl Interactive Network (Albany, NY)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor ** **(CCS)** is responsible for providing supervision and leadership to… more
- City of New York (New York, NY)
- …structure to facilitate the development of a skilled, courteous and efficient Call Center ; review and monitor Customer Service Representatives calls (live and ... and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water...revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and… more
- Berkshire Bank (Queensbury, NY)
- … opportunities. + Handles complex client issues while executing excellent client service principles. + Navigates clients through digital services such as ... Division: Retail Banking Department: Various Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual… more
- New York State Civil Service (Buffalo, NY)
- …the testing area City Buffalo State NY Zip Code 14222 Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and ... Agency Civil Service , Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software.* Maintaining contact with Civil Service Test Administration staff… more
- Guthrie (Big Flats, NY)
- …implement new procedures within the department. 3. Serves as the referral center for incoming and outgoing patients. a. Coordinates communication between referring ... staff members if needed. f. Receives other alarms or requests for services and handles appropriately. 5. Completes, compiles and assures accuracy of essential… more
- New York State Civil Service (Fredonia, NY)
- …the testing area City Fredonia State NY Zip Code 14063 Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and ... Agency Civil Service , Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software* Maintaining contact with Civil Service Test Administration staff… more
