- Commonwealth Care Alliance (Boston, MA)
- …o Effectively communicates the value of CIC programs to the member/patient/health care agent. o Accurately documents call attempts and scheduling information ... Experience (must have): * 2+ years work experience; experience in a health care environment preferred * 1+ year customer service work experience required,… more
- Cardinal Health (Boston, MA)
- …(TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy ... to patients who need them-faster.** **_Job Summary_** The Coordinator, Individualized Care supports patient access to therapy through Reimbursement Support Services… more
- Commonwealth Care Alliance (Boston, MA)
- 011520 CCA- Customer Service **_This position is available to remote employees residing in Massachusetts. Applicants residing in other states will not be considered ... training as needed and under the direction of the Supervisor of Training. + Conduct virtual instructor lead training...and outbound phone calls including during special projects, high call volume days, and for about 8 hours a… more
- Athena Health Care Systems (Worcester, MA)
- …take immense pride in their dedication. We are not only committed to delivering high-quality care and customer service to our patients and their families, but we ... is Monday-Friday 8a-4p. Salaried role with weekly pay. Includes on- call responsibilities. Can be an LPN or RN. Working...Must have as a minimum, one (1) year Nursing Supervisor experience in a long-term care facility.… more
- Beth Israel Lahey Health (Boston, MA)
- …lives.** Job Summary: Assures a high-level of patient satisfaction with regard to customer service, quality of food, accuracy of menu, timeliness of tray delivery ... a polite and courteous manner when dealing with all customers of the Call Center. Explains diet and assists patient with appropriate selections. When needed, assists… more
- Commonwealth Care Alliance (Boston, MA)
- 011520 CCA- Customer Service **_This position is available to remote employees residing in Massachusetts. Applicants residing in other states will not be considered ... within CCA. **Essential Duties & Responsibilities:** * Reporting to the Training Supervisor , the Process Documentation Sr. Specialist serves as subject matter expert… more
- Fresenius Medical Center (Waltham, MA)
- …AND REQUIRED SKILLS: + 5 years of directly related call center / customer service management experience, preferably in health care environment. + 5 years ... to local and regional locations and physicians' practices required. SUPERVISION: + Call Center Supervisor + Patient Services Representatives. EDUCATION: +… more
- Beth Israel Lahey Health (Milton, MA)
- …(ie, QC failures, delta failures, questionable results) and notify supervisor appropriately. Evaluate/verify results according to established protocol prior to ... results. Report all critical and STAT values immediately to appropriate patient care personnel and document according to policy. + Maintain section supplies and… more
- Sunrise Senior Living (Newton, MA)
- …to immediate supervisor . + Review the Individualized Service Plan (ISP)/Individualized Care Plan (ICP) and Resident Profile and Addendums for every new resident. ... the Activity Program Guidelines, Programming Guide(s), and direction from immediate supervisor . + Assist in preparing the activity calendar and newsletter with… more
- Beth Israel Lahey Health (Boston, MA)
- …patient admissions, discharges, and transfers. Provides outstanding service for every customer interaction. Farr 3 is a 24-bed inpatient medical-surgical unit at ... Beth Israel Deaconess Medical Center (BIDMC). The unit provides comprehensive, patient-centered care to a diverse population with a wide range of acute and chronic… more