- HD Supply (Solon, OH)
- …Contacts customers to provide updates on delivery statuses. + Provides feedback to management on escalated customer service and sales-related issues. ... Maintains records of deliveries, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. This position requires… more
- CVS Health (Cincinnati, OH)
- …and inventory management + Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager in ... The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose...consumer loyalty to CVS/pharmacy through a focus on excellent customer service . Under the supervision of the… more
- Bon Secours Mercy Health (Youngstown, OH)
- …Manager. Answers incoming calls, takes accurate messages, and exhibits excellent customer service communication skills. Responsible for operating all necessary ... calls. Identifies self and department. Triages calls appropriately, and exhibits excellent customer service skills in answering and handling the telephone calls.… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …more complex or escalated adjustment issues timely to ensure a high level of customer service . + Investigates moderate to complex multi error or process created ... sponsorship. GENERAL FUNCTION: Under general supervision of team lead and supervisor , researches and resolves complex adjustment cases and teller transaction… more
- nVent (Solon, OH)
- …resources to resolve issues/concerns. **Key Responsibilities:** + Provide backup to the Supervisor for all assigned areas. + Identify and escalate any concerns or ... conflicts within the department to the Supervisor . + Attend developmental and/or skills training as assigned....more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and… more
- nVent (Solon, OH)
- …resources to resolve issues/concerns. KEY RESPONSIBILITIES: * Provide backup to the Supervisor for all assigned areas. * Identify and escalate any concerns or ... conflicts within the department to the Supervisor . * Attend developmental and/or skills training as assigned....more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and… more
- UGI Corporation (Cleveland, OH)
- …coaching when needed. + Assist with troubleshooting technical issues and navigating complex customer service request and systems. + Conduct daily huddles to ... competence. During non-training periods, the Specialist will assist with customer case management and reconciliation. Duties and...+ 2+ years' experience in contact center operations or customer service roles, + Demonstrated expertise in… more
- Coinbase (Columbus, OH)
- …their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team. Supervisors also identify broader ... transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on… more
- Volvo Group (Lewis Center, OH)
- …Trucks Operations, serves all brands and business areas by managing and optimizing service parts availability and distribution to secure customer uptime. Through ... collaborative teams, then we could be a perfect match. ** Service Market Logistics** Service Market Logistics (SML),...exercising the Volvo Group values with high focus on Customer Success. We are Proud to Deliver. Making a… more
- Pilot Company (London, OH)
- …troubleshoot, diagnose, and repair based on warranty and industry standards + Communicate with service tech supervisor and store management to report repair ... same day work order repair notes and forward to supervisor ; ensure charge allocations are entered accordingly + Monitor...work in congested areas during business hours + Strong customer service skills + Travel required less… more
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