- Capital One (Plano, TX)
- …policies/procedures. Assess new business acquisitions to determine what work should flow into AML Operations units. + Quality Assurance : Perform quality ... AML Supervisor , Transaction Monitoring Operations , Fraud **Job Description** The Anti-Money Laundering (AML) Supervisor supervises various AML processes,… more
- Mass Markets (Killeen, TX)
- …globally expanding, industry-leading organization. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic ... the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer...customer issues and ensure timely resolution. + Collaborate with QA , Training, and Workforce teams to align on goals… more
- Fujifilm (College Station, TX)
- **Position Overview** The Quality Assurance ( QA ) Supervisor will be responsible for the overall performance of the QA group. The supervisor will ... with QA management to design and implement quality assurance training programs for staff development....programs for staff development. + Provide cGMP guidance to operations , QC and QA . + Lead client… more
- NTT America, Inc. (Garland, TX)
- …you can grow, belong and thrive. Supervises and ensures the day-to-day operations , maintenance, and improvements to the physical infrastructure of the data center. ... for fire, health and Life Safety. + Provides tasking for the daily operations and maintenance scheduling of non-critical and critical maintenance. + Ensures the… more
- NTT America, Inc. (Garland, TX)
- …for fire, health and Life Safety. + Provides tasking for the daily operations and maintenance scheduling of non-critical and critical maintenance. + Ensures the ... in-depth training with the Data Center Technicians on equipment, PM's, QA and CFOps procedures/processes. + Manages and maintains all training documentation;… more
- Cardinal Health (Austin, TX)
- …positive and satisfactory experience for all customers. The Supervisor , Clinical Operations monitors nurse to patient contact quality and provides coaching ... remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer...rethink the reach and impact of their products. The Supervisor , Clinical Operations provides management and clinical… more
- Molina Healthcare (Austin, TX)
- …assists with the implementation of changes. * Conducts employee and team productivity/ quality assurance checks and documents results for accuracy and time ... of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties * Supervises healthcare… more
- Cardinal Health (Austin, TX)
- …contracts and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer ... remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer...therapies to patients who need them-faster.** **Job Summary** The Supervisor , Customer Service Management directly supervises staff that are… more
- Cardinal Health (Austin, TX)
- …therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing actions including ... team members can perform job responsibilities. + Oversee daily operations for quality performance monitoring team of...team meetings to discuss updates, process changes, team SLAs/KPIs, QA , trends, etc. + Work well independently and in… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- The Operations Supervisor supervises the Customer Service Representatives (CSRs) on the DOL-NCC program. They provide staff with opportunities to reach their ... DOL-NCC supervisors, managers, and support staff. + Attend weekly quality assurance calibration sessions with the client...AND 2+ supervisory work experience; OR 6 Years of operations management work experience in lieu of degree. +… more