- Zoom (San Jose, CA)
- …to design and deploy Zoom Customer Experience implementations Virtual Agent , Contact Center and Workforce Engagement Management solutions. Responsibilities + ... and internal teams + Conducting discovery workshops and technical assessments to support Professional Services sales and scoping activities for services Statement of… more
- Mastercard (San Carlos, CA)
- …we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, ... Commerce to bring Mastercard's flagship agentic commerce product, Mastercard Agent Pay, from concept to market and scale. The...among your counterparts in each target region. Provide direct support as each of these teams drives product adoption… more
- Ryder System (Sacramento, CA)
- …business partners, and vendors to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...in order to effectively utilize its capabilities. Provides training support to end-users and others in the department. +… more
- Amazon (Santa Clara, CA)
- …of precise information from documents to provide useful information to the agent , and machine translation to facilitate smoother conversations when the customer and ... agent speak different languages. As a Principal Product Manager...and alignment on project goals, roadmaps, and deliverables. - Support the delivery of vision, long-term planning, business requirements,… more
- Navient (San Francisco, CA)
- …higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they ... technologies. + Engaging in close collaboration with IT, Engineering, and vendor support teams to efficiently implement new tools, upgrade existing ones, and… more
- Kyndryl (Sacramento, CA)
- …and planning to accelerate decision-making in migration scenarios. + Monitor agent performance, retrain models, and continuously improve autonomy and reliability. + ... Kernel, or custom planners. + Experience with LLMs, reinforcement learning, or multi- agent systems. + Strong programming skills in Python, Java, or other modern… more
- Amazon (Santa Clara, CA)
- …precise information from documents to provide useful information to the agent , and machine translation to facilitate smoother conversations when the customer ... and agent speak different languages. Key focus areas include: -...Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- IBM (San Jose, CA)
- …close collaboration with other researchers and engineers to create, maintain and support world-class applications and/or infrastructure in support of our ... related to your project. You will also deliver production level-code to support the commercialization of the resulting assets. Demonstrated communication skills are… more
- Robert Half Finance & Accounting (Chatsworth, CA)
- …ensuring compliance with accounting standards, and providing accurate reporting to support business decision-making. The ideal candidate will bring expertise in ... reporting processes to enhance efficiency and accuracy. * Administer sales agent commission calculations and ensure timely payments. * Generate insightful reports… more
- Amazon (Santa Clara, CA)
- …precise information from documents to provide useful information to the agent , and machine translation to facilitate smoother conversations when the customer ... and agent speak different languages. Key job responsibilities - Architect...Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more