- NTT America, Inc. (Sacramento, CA)
- …solutions and industry driven best business practices. SAP knowledge is required to support the primary objective of applying SAP technology to meet existing and/or ... present, and guide the client through solution options to support their decision making process + Collaborate cross functionally...technical skills and serving as a guide or change agent for clients + Professional communication skills (oral and… more
- Meta (Fremont, CA)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the new- ... be on managing the new hire experience, ensuring seamless integration of technology and support services to set new employees up for success. You will lead projects… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …working with the Workforce Management system to provide actionable forecasts for agent staffing. Performs analysis of data and results and may provide interpretation ... reporting tools. + Gathers and prepares data from multiple sources to support information analytics. + Collaborates with senior reports developers and business units… more
- Walmart (Sunnyvale, CA)
- …our cutting-edge technology initiatives, driving the development of runtime platform support for AgenticAI and Unified Identity initiatives at Walmart, **What you'll ... Platform organization specializing in Identity and Access Management, runtime platform support for AgenticAI and Microservices. The Distinguished Engineer will be… more
- YAI (Gardena, CA)
- …for persons supported in assigned program(s), working in collaboration with direct support staff and program leadership to obtain information or updates on persons ... and assessments or to conduct trainings, as needed. + Collects data to support assessments of persons supported including taking vital signs, social history, chief… more
- Proofpoint (Sunnyvale, CA)
- **About Us:** Proofpoint is a global leader in human- and agent -centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and ... complex operations, building relationships across internal stakeholders and providing critical support in our fast-paced environment. **Location:** We are looking to… more
- Oracle (Sacramento, CA)
- …and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join ... ensure timely delivery of project artifacts, and provide comprehensive support throughout the implementation, coordinating closely with the customer, internal… more
- University of Southern California (Los Angeles, CA)
- …and training of new employeesThe Gamma Unit Coordinator provides professional support , planning, and facilitating of patient care responsible for complete care ... hospital wide service excellence standards. + Performs as an agent of change and promotes change as an opportunity...competent staff. Policies and procedures are in place to support scope of practice. + Establishes and maintains performance… more
- Newegg Inc. (Diamond Bar, CA)
- …WFM) to track key metrics such as ASA, AHT, SLA compliance, and agent utilization. + Analyze reason-for-contact trends and customer survey results (CSAT, NPS, CES) ... and recommendations to improve efficiency, staffing alignment, and customer experience. + Support leadership with ad hoc analyses, executive reports, and data for… more
- City National Bank (Los Angeles, CA)
- …market provide current updates to both internal and external clients, and support pitching activities in pursuit of new financing opportunities. Structure and ... The group is further responsible for developing a syndication strategy in support of the credit approval process. Additionally, the group is responsible for… more