- Oracle (Austin, TX)
- …the design and implementation of scalable, distributed systems that serve LLMs and support agent -based workflows. You will work in a collaborative environment ... serving frameworks like vLLM, DeepSpeed, or FasterTransformer. - Exposure to agent -based AI systems or tool-based inference workflows. - Knowledge of cloud-native… more
- Coinbase (Austin, TX)
- …experience. * Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean handoffs and touch points between ... is responsible for defining and building the retail customer support experience. In this role, you will drive a...to a product leader who leads all Customer Experience ( Agent and Customer-facing) tooling and you will collaborate closely… more
- Oracle (Austin, TX)
- …prior to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and… more
- Public Consulting Group (Austin, TX)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed… more
- Mass Markets (Killeen, TX)
- …issues and ensure timely resolution. + Collaborate with QA and Training to support agent development. + Analyze performance reports and implement improvement ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- USAA (San Antonio, TX)
- …with contact center technologies is specified. This may relate to customer support for the Agent Desktop, applications or understanding how communication ... support , customer interaction, and process optimization within the agent desktop and applications. * Automation Technologies: Familiarity with various automation… more
- nVent (Dallas, TX)
- …utilize the nVent SFDC system to follow sales through to completion. + Support agent opportunities and proposals (quotes) for nVent. (including, but not ... + Provide training on nVent product and provide technical support to agents. + Participates in conferences and expos...our employees live and work + We encourage and support the philanthropic activities of our employees worldwide +… more
- Ally (Austin, TX)
- …possible. * Monitor and manage assigned worklists/queues to ensure timely account processing; support other agent queues as needed. * Negotiate with customers ... regulated environment, carefully assessing eligibility and negotiating new terms to best support our customers. You'll also coordinate with third parties to manage… more
- Kemper (Houston, TX)
- …document retention policies, including shredding, storage, and imaging timelines. **District & Agent Support ** + Maintain secure and organized district office ... our promises. **Position Summary:** We are seeking a **District Administrator** to support the District Manager, district staff, agents, and policyholders in our… more
- Oracle (Austin, TX)
- …Studio and Vector Store. + Conduct data exploration and create sample datasets for agent testing. **Solution Engineering & Demo Support ** + Build and maintain ... in fields such as information technology, technical/systems consulting, technical support , facilities, finance, human resources, logistics, marketing, sales or… more