- Mass Markets (Wichita, KS)
- …a passion for helping others? We're hiringCall Center Agents to support inbound inquiries, technical troubleshooting, and back-office processing for top-tier ... Preferred + 1+ year experience in customer service, tech support , sales, or admin roles + Previous experience in...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the ... importance of balance and support , which is why we offer a variety of...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …passion for developing others? We're looking for a dedicated individual to manage and support a team of customer service agents working on a variety of commercial, ... internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance… more
- Mass Markets (Wichita, KS)
- …issues and ensure timely resolution. + Collaborate with QA and Training to support agent development. + Analyze performance reports and implement improvement ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Mass Markets (Wichita, KS)
- …internal teams to improve processes and enhance the client experience. + Support clients via video, phone, and chat, delivering professional, friendly, and ... related field preferred. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or other recognized Tax...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Mass Markets (KS)
- …seeking a dynamic and drivenBilingual Spanish Recruiterto join our team and support high-volume recruitment across diverse roles. The ideal candidate will possess ... + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of sourcing...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Mass Markets (Wichita, KS)
- …SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and multi-tasking skills ... we offer a variety of benefits and incentives to support and reward our team members. What You Can...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more