• Passport Support Associate III

    CGI Technologies and Solutions, Inc. (El Paso, TX)
    …a high level of accuracy * Bachelor's Degree (OR) 4 years of experience as a Support Associate Level II (or) 4 years of experience data entering in a high ... **Passport Support Associate III** **Category:** Administration **Main location:** United...transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up… more
    CGI Technologies and Solutions, Inc. (09/17/25)
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  • Tier 2 Cloud Support

    Applied Research Associates, Inc. (San Antonio, TX)
    …and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions ... documentation, scripting, and adherence to escalation protocols. **Tier 2 Cloud Support Position Requirements:** + **U.S. Citizen** (No exceptions; green card… more
    Applied Research Associates, Inc. (09/13/25)
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  • Real Time Analyst

    Mass Markets (TX)
    …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
    Mass Markets (09/12/25)
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  • Quality Assurance Specialist

    Mass Markets (TX)
    …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
    Mass Markets (09/12/25)
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  • Senior Network Systems Administrator - PDA

    General Dynamics Information Technology (Fort Bliss, TX)
    …CCNA - CompTIA - CompTIA, CompTIA Security + certified (DoD 8570 IAT Level II ) - CompTIA - CompTIA, SSCP - ISC2 - ISC2, CND: Certified Network Defender ... and qualified Senior Network Systems Administrator - Primary Domain Administrator (PDA) to support our Mission Command (MC) training teams at the Fort Bliss, TX… more
    General Dynamics Information Technology (09/27/25)
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  • Experienced Call Center Operations Supervisor

    Mass Markets (Killeen, TX)
    …issues and ensure timely resolution. + Collaborate with QA and Training to support agent development. + Analyze performance reports and implement improvement ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
    Mass Markets (09/03/25)
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  • Experienced Call Center Quality Assurance…

    Mass Markets (Killeen, TX)
    …Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across ... training needs. + Provide coaching and feedback to improve agent quality scores. + Collaborate with Operations and Training...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
    Mass Markets (09/03/25)
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  • Contact Center Quality Assurance Manager

    Mass Markets (Killeen, TX)
    …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
    Mass Markets (09/03/25)
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  • Information System Security Engineer - Senior

    Amentum (San Antonio, TX)
    …of passionate individuals in San Antonio, TX. In this role you will support challenging, mission-critical projects that make a direct impact on the Nation's security ... and intelligence mission. The mission of the Lone Wolf program is to support , operate, and maintain the Distributed Continuity Integrated Network - Top Secret… more
    Amentum (08/29/25)
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  • Pooled Position: ELL Teacher

    Etoile Academy Charter School (Houston, TX)
    …core values. They will provide high-quality, data-driven instruction and instructional support to our English Language Learners. They are responsible for ... interim) to refine lesson and unit plans, to provide support to struggling students, and to adjust flexible groupings;...and is committed to our mission and being an agent of change: that all students are capable of… more
    Etoile Academy Charter School (07/18/25)
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