- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working ... vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams....metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads… more
- LTD Global (Livermore, CA)
- …areas for automation or other process improvements. + Participate in team on- call rotation and provide support during project and operations-related cutovers. ... It distinguishes itself through relationship-based service, local decision-making, and support for regional economic growth through philanthropic initiatives and… more
- Banc of California (Santa Ana, CA)
- …supporting organizations that provide financial literacy and job training, small business support , affordable housing, and more. At Banc of California, our success ... Management (TM) Services Manager is responsible for leading the Treasury Services Call Center, which supports the business online banking platform and its associated… more
- Banc of California (Menlo Park, CA)
- …have the ability to sell all products offered by the Bank and know when to call upon their specialist support experts for added help. They will help with the ... that provide financial literacy and job training, small business support , affordable housing, and more. At Banc of California,...the West. The SVP and their team will also support existing client needs as appropriate. The SVP, Banker… more
- AutoZone, Inc. (Elk Grove, CA)
- …Gitlab to provision and maintain IaaS resources within GCP. + 24/7 production support with participation in team on- call . + Off-hours maintenance activities as ... covering 95% of vehicles on the road today, and simpler shop management. With the support of our parent company, AutoZone, we are an employer of choice for those who… more
- Dignity Health (Bakersfield, CA)
- …+ Join an experienced Obstetrician/Gynecologist in a collaborative practice and share call responsibilities + Strong mentorship available to support your growth ... + No in-house call required + Emphasis on high-quality care rather than patient volume + Robotic surgery experience is a plus **Available Resources:** + Access to Gynecologic Oncology and Perinatology services + RN triage coverage during after-hours and… more
- Livermore Ford (Livermore, CA)
- …performance metrics (daily, weekly, monthly) * Provide ongoing coaching, training, and support to BDC representatives to improve call handling, appointment ... Prior leadership experience in a service BDC or similar customer-focused call center preferred * Automotive dealership experience, particularly in service… more
- Banc of California (Menlo Park, CA)
- …to sell most products offered by the Venture Banking group and know when to call upon their specialist support experts for added help. They will help with ... that provide financial literacy and job training, small business support , affordable housing, and more. At Banc of California,...a specified region or business vertical, but will also support existing client needs as appropriate. The VP Banker… more
- City National Bank (Los Angeles, CA)
- …may consist of solution design and coding, performing unit testing, and providing on- call technical and business support . The position requires a strong ... and work with clients on user acceptance * Participate in 24x7 production support for data management processes * Create appropriate documentation including but not… more
- Carrington (Anaheim, CA)
- …job family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The target pay for this position is $20.00 per hour + ... **What you'll do:** + Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about… more