- Utica College (Utica, NY)
- …Type Full Time Hours/Schedule Monday through Friday 8:00 AM - 5:00 PM (on- call coverage required; occasional weekend and evening hours required). See flex work ... and pride; and serving as a member of the professional on- call rotation for the residential campus; overseeing community development/educational initiatives; or… more
- Capital One (Albany, NY)
- …Exhibit professionalism & morale with associates at all levels including external contacts + Call dealerships and customers to obtain title status updates + Call ... + At least 3 years of Customer Service or Call Center experience + At least 1 year of...Wellbeing offerings such as backup childcare and Mental Wellness support + Tuition Reimbursement + Paid Training and Development… more
- Novo Nordisk (Elmira, NY)
- …access to build and maintain business-relevant relationships with customers: prescribers, support staff, pharmacies, and clinic administrators to gain access and ... external customers and during company sponsored meetings: + Strategic Planning- Pre- Call Planning + Creates Customer Engagement-Open Purposefully, Uncover Needs +… more
- CVS Health (Albany, NY)
- …advanced notice due to business need. + **Holiday/PTO Requirements:** As a 24-hour call center operation, we will treat holidays as normal working business days, ... the provision and use of the Employee Assistance Program. + Determines purpose of call by actively listening and interacting with callers, triages call in a… more
- Northwell Health (Melville, NY)
- …phone to provide best-in-class patient experience through the Health System's centralized call center. Performs a variety of technical service/ support duties ... Manages patient calls to the Health System's enterprise-wide centralized call center. Assists with appointment scheduling, messaging physicians (test results,… more
- UHS (Johnson City, NY)
- …join our growing cardiothoracic surgery service line. Shift: 7:00 am - 5:00 pm with a post call day off during the week. 1 in 3 call shared with other APPs. ... Order medications, treatments, labs, etc. + Be available for call about patient conditions according to the pre-established schedule....work and life. A Culture of Connection - We support each other like family and create space for… more
- University of Rochester (Rochester, NY)
- …GENERAL PURPOSE The social worker assigned to the Department of Psychiatry's Crisis Call Center, functions as a crisis call therapist providing crisis phones ... psychosocial risk, as appropriate. + Follows designated workflows outlined in the Crisis Call Manual to provide each caller with the appropriate level of care. +… more
- Abilities First Inc (Poughkeepsie, NY)
- …caseload. This position also requires staff to provide 24hrs oversight on an on- call basis at designated times throughout the calendar year by providing support ... - 8pm with flexibility and ability to provide on call coverage on a rotating basis Salary Range: $18.67...trainings and certifications required remain current, and seeks further support and training where needed. . Demonstrates proficiency in… more
- City of New York (New York, NY)
- …Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact ... and research best practices in crisis intervention and contact center operations. - Support small-scale evaluations to assess the impact of new procedures or quality… more
- UHS (Endicott, NY)
- …OverviewUnited Health Services (UHS) is seeking a General Maintenance Technician to support the daily operations of our senior living facility. In this role, ... helps protect the dignity and well-being of those who call our community home. Primary Department, Division, or Unit:...routine building operations and minor renovations as assigned to support the safety and functionality of the facility +… more
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