- Mohawk Valley Health System (Utica, NY)
- Intake Coordinator Insurance Auth Specialist - Full Time - Days Department: CALL CENTER Job Summary The Visiting Nurse Association of Utica & Oneida County's (VNA) ... person also acts as a resource and provides technical support to the Clinical Reviewer and Support ...referral information into the EMR. + Knowledgeable of the call center processes/equipment and able to mentor/develop new staff… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …This position supports the Utilization Management (UM) workflows by providing administrative support and customer service. This position acts as a resource for both ... delivering excellent customer-centered service providing information regarding services in a call center environment. + Responds to customers in a professional,… more
- Bassett Healthcare (Cooperstown, NY)
- …that a high-quality patient experience takes place by providing administrative support to ambulatory patient care teams through excellent customer service, attention ... etc.). Takes a lead in the training of new incoming staff members. Reception/ Call Handling Receives and greets every patient in a courteous and friendly manner… more
- Robert Half Technology (Kings Point, NY)
- …skills. Key Responsibilities: + Program, troubleshoot, and administer VOIP phones, Cisco Call Manager, and Cisco Unity Voicemail. + Support and manage ... NY. This role involves supporting and maintaining telecom systems, including Cisco Call Manager, VOIP phones, and networking equipment. The ideal candidate will have… more
- City of New York (New York, NY)
- …(COO) is comprised of Human Capital Management (HCM), Information Technology (IT), Support Services, and Geographic Information Systems (GIS). The Office of the COO ... improve, analyze, visualize and report on geospatial information to support the work of the agency's executive, planning, and...FOLLOWING: The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be… more
- Robert Half Office Team (East Syracuse, NY)
- Description We are in search of an experienced Call Center Customer Service Rep to join our team, based in EAST SYRACUSE, New York! This role is HYBRID - 75% ONSITE. ... be a vital part of our team, providing strategic direction for customer support both pre and post-sales, including order entry, product availability, and delivery.… more
- Nestle (New York, NY)
- …to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact ... This position executes a focused and carefully defined messaging strategy, call sequence, and frequency, and leverages business and value solutions based… more
- ACHIEVE (Broome, NY)
- …and may include day, evening, overnight, weekend and holiday hours. (Serve as on- call back up for coverage and/or emergencies) . Serve on 24-hour Program Manager ... On- Call rotation . Following assigned work schedule and placement....rights, goals, dreams, employment and implementing best practices to support individuals to accomplish outcomes. . Continue to pursue… more
- Lumen (Albany, NY)
- … call , conduct strong customer meetings and identify opportunities from every sales call . + Engage internal resources and support personnel to provide an ... Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc. + Effectively navigate company systems and… more
- Lincoln Financial (Albany, NY)
- …Glance** We are excited to bring on a **Workforce Management Analyst** to support the Insurance Operations team in a work from home environment. _Background Details_ ... effectiveness of the system(s) for users. + You will develop complex forecasting of call and email volumes for the Contact Center based on historical volumes and… more