- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The Application Coordinator for Dictation & On- Call systems handles the implementation and support of the new On- Call software and supports our ... existing Voice Recognition and future Ambient listening solution. Works collaboratively with the IMT Director and Project Managers, as well as other source owners to develop a project plan for each project that will establish project timelines, tasks, and… more
- City of New York (New York, NY)
- …Innovation (OTI) to maintain and update the system as required. - Monitoring the User Support egain reporting call metrics and apply analysis to optimize call ... Administration (FISA-OPA) is recruiting for a Director of User Support to manage the FISA-OPA User Support ...Supervisory and/or leadership experience within a help desk or call center operation - Exceptional oral, written and interpersonal… more
- City of New York (New York, NY)
- …Innovation (OTI) to maintain and update the system as required - Monitor the User Support egain reporting call metrics and apply analysis to optimize call ... Description FISA-OPA is recruiting for a Director of User Support to manage the FISA-OPA User Support ...Supervisory and/or leadership experience within a help desk or call center operation - Exceptional oral, written and interpersonal… more
- City of New York (New York, NY)
- …Linux Server Management: Manage and support Agency Linux servers and appliances. On- Call Support : Provide weekend on- call support as required. ... desktop technicians, server administrators, and development staff. VMware Infrastructure Management: Support and maintain existing vSphere 7, NSX-T 3.2 and above… more
- Mount Sinai Health System (New York, NY)
- …on all reporting systems, introduce/train them for all radiology software, and providing on- call support . + Create and merge outside exams for consult studies ... **Job Description** **Application Analyst II (Radiology IT Support ) - Digital and Technology Partners - Hybrid/Onsite**...or until fully gets trained), this position will be on- call for a week at a time, rotating every… more
- VNS Health (NY)
- …cross-regional support to all CHHA programs and other B-Pods to support call -handling, documentation and scheduling functions. Supports teams and clinical ... OverviewSupports clinical operations and facilitates interactions between business support , QMS and CHHA clinical operations. Provides support to the Scheduling… more
- New York State Civil Service (Albany, NY)
- …and comprehension. 3. Create clear, concise, and user-friendly guidance documents to support call center agents in resolving customer inquiries effectively. 4. ... Provide proactive recommendations for improving the structure and effectiveness of call center documentation. 10. Participate in weekly meetings and working groups… more
- ACHIEVE (Norwich, NY)
- …Description Direct Support Professional - Part Time Part time, on call , flexible hours Wage: $19.50/hr (plus $1.00/hr shift differential for overnight shifts) ... allows you work or pick up shifts that fit into your schedule. + On call Direct Support Professionals (DSPs) can work 0-29 hours a week but are required to pick… more
- Health Advocates Network (Albany, NY)
- …or Other Requirements:** + High School diploma or equivalent. + Proven customer support or call center experience is preferred. + Excellent communication and ... **Shift details:** + 9pm-5pm **Position Description:** Seeking friendly, detail-oriented Call Center Auditors to manage inbound calls while delivering exceptional… more
- TEKsystems (Brooklyn, NY)
- …such as VXML, Java, .Net, J2EE. JSP and Database technologies in support of enterprise call center applications - Experience integrating Genesys-Pure-Cloud ... Business Stake holders as well as users & other call center groups for Pure-cloud implementation and support... call center groups for Pure-cloud implementation and support Excellent verbal, written, and technical documentation skills. Pay… more