- MTA (Brooklyn, NY)
- …(EAM). + The selected candidate serves as the liaison with various support and material vendors, in-house maintenance groups, and user departments; provides ... technical support , knowledge transfer, and training (as required) to other...of general data communication (GDC) Spectra-comm main frame + Call Center management experience (preferably in an Avaya or… more
- Pearl Interactive Network (Albany, NY)
- …sourcing Quality Assurance Analysts (QAAs) to Join Our Talent Community to support future operations.** A **Quality Assurance Analyst (QAA)** is responsible for ... ensuring the quality of services provided by support staff, including team leads, supervisors, and customer service representatives (CSRs). This role includes… more
- Mondelez International (NY)
- …for improvement and growth opportunities. Assess operating KPIs and refine Priority Call coverage, model call times, route efficiency + **Cross-functional ... with the team to optimize sales approaches. + **Customer Relationship Management:** Support sales reps in building and maintaining strong relationships with store… more
- Cognizant (Albany, NY)
- …is a large IT Consulting Firm that uses modern technologies to support a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative** ... contributes to Cognizant's Contact Center for Foodservice success by providing support to the Selling Team, field partners, and Direct Customers. This person will… more
- Cardinal Health (Albany, NY)
- …programs. **Responsibilities:** + Support the quality efforts for the program - call quality, meeting standards set by us as well as standards set by the ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to...Develop and deliver training on quality. + Facilitate client call calibration sessions on a regular basis. + Responsible… more
- Cardinal Health (Albany, NY)
- Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and ... calls, with ability to determine needs and provide one call resolution + Manage workload of inbound faxes (if...time in a cubicle setting + Demonstrate superior customer support talents + Ability to prioritize multiple, concurrent assignments… more
- Nissha Medical Technologies (Buffalo, NY)
- …and new products. 3. Utilize the assigned Territory Sales Associate delegating sales support tasks in-line with sales initiatives and provide guidance and support ... CRM system as required within the sales process, making call summary entries after each customer call ,...grow together! + Team Building, Connection, and Relationships: We support each other, celebrate our achievements and milestones together,… more
- Veterans Affairs, Veterans Health Administration (Bronx, NY)
- …evenings, nights, and weekend tours of duty as scheduled and/or when on call . Incumbent is responsible for providing staff development and training to staff. ... Establishes policies and protocols with Ultrasound physicians. The incumbent will participate in on- call or standby to provide 24 hour\ 7 day week coverage. Provide… more
- Kaleida Health (Williamsville, NY)
- …the Patient Care Services Management Team, provides administrative coverage and support for clinical and managerial processes. In conjunction with the ... Administrator-on- Call , assumes responsibility for all departments in the absence...required. Bachelor of Science Degree Nursing preferred. Basic Life Support (BLS) required upon hire. ACLS preferred. ANCC Maternity… more
- SUNY Upstate Medical University (Syracuse, NY)
- …routine troubleshooting procedures on a variety of physiological monitoring systems and support devices, provide support for higher level technical functions by ... airway management, urgent/emergency procedures, with the expectation of taking emergency on call and weekend coverage as assigned by the Chief Anesthesia Technician.… more