- Penn State Health (Hershey, PA)
- …with users regarding system issues, and setting appropriate expectations for issue resolution. + On- Call Duties: Participate in on- call support for one or ... **SUMMARY OF POSITION:** Leads the development, configuration, implementation, and on-going support of the Epic Electronic Medical Record (EMR) and other supporting… more
- Robert Half Office Team (Bensalem, PA)
- …for a role in mortgage loan servicing. This position provides critical operational support to mortgage advisors, call centers, and branch representatives to ... lending space. Key Responsibilities: Answer incoming calls from members, non-members, call center representatives, and branches using the internal phone systems.… more
- Compass Group, North America (Collegeville, PA)
- …issue resolution logs, and asset management. + Executes all aspects of videoconference support including call set up, end user training, troubleshooting, and ... a focus on delivering exceptional virtual and hybrid/on-site meeting and event support .Key Responsibilities: + Event Management: Oversee the entire lifecycle of an… more
- NTT America, Inc. (Harrisburg, PA)
- …based on client and project needs*_** **Duties and Responsibilities:** **A. Services Sales/Presales support ** + 1st call credibility + Support of ... sales/presales team + Conduct discovery sessions + Support of proposal creation by defining and describing scope...up business through existing client relationships **B. Project delivery support ** + Ability to manage expectations with the project… more
- Concentrix (Harrisburg, PA)
- …a Customer Service Representative working from home, you will: + Provide inbound customer support using a call flow guide + Help customers resolve basic ... calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products… more
- Talen Energy (Berwick, PA)
- …member of the station leadership team, support key station functions including outage support , duty team support and/or on- call membership of the nuclear ... and qualification for all personnel (except those in Nuclear Security) who support Susquehanna. This includes oversight of the administration of six operator… more
- Concentrix (Harrisburg, PA)
- …a Customer Service Representative working from home, you will: + Provide inbound customer support using a call flow guide in the customer's preferred language + ... calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products… more
- Broadridge Financial Solutions (Harrisburg, PA)
- …Inbound calls High call volume (50-100 calls per day) + Outbound calls Product support and customer education + Log call notes in Salesforce + Create JIRA ... we provide. In addition to customer education, the Client Support team members are responsible for the promotion of...domain names, sponsored ads, digital advertising, and social media support . Are you looking to join a dynamic and… more
- Fiserv (Harrisburg, PA)
- …+ Support and participate in Disaster Recovery exercises and provide on call support + Perform problem analysis and resolution + Ensure availability and ... capture and transmit system dumps, closely work with vendor's technical support , and work with other mainframe-based technical teams on production roll-out… more
- Globus Medical, Inc. (PA)
- …with appropriate inventory + Assisting in managing area's trauma inventory to best support on- call customers and local trauma centers + Maintaining accurate ... conduit/expediter at times when critical Inventory is needed to support specific surgeries and Loaners not available + Maintaining...with respect. We are accountable to one another and support each other. Together, we make each other stronger.… more