- GovCIO (Austin, TX)
- …digital health devices. This entry to mid-level position provides both inbound and outbound call support to ensure Veterans can successfully set up, operate, and ... to every Veteran.** **Essential Duties & Responsibilities** + Inbound & Outbound Call Support : + Make scheduled outbound calls and respond to inbound calls from… more
- Charles Schwab (Westlake, TX)
- …online access and navigation of website, systems and accounts. Our goal is to support the one call resolution, while still providing a means for further ... quo" and transform the finance industry together._ The **CS&S Client Technical Support Associate** responds to tier II escalated technical inquiries from internal… more
- Insight Global (Plano, TX)
- …a week in Plano, Charlotte, Chandler, or Pennington, and requires availability for on- call support , including weekend rotations, on a round-robin basis. Other ... setup. . Lead production incident triaging calls. . Provide production on- call support , including weekend rotation on a round-robin basis. . Execute disaster… more
- Palo Alto Networks (Plano, TX)
- …required + Provide support that includes mandatory weekend, holiday shift work and on- call support . Support includes a blend of as-needed and rotational ... will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues, release review and… more
- Palo Alto Networks (Plano, TX)
- …required + Provide support that includes mandatory weekend, holiday shift work and on- call support . Support includes a blend of as-needed and rotational ... you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis for critical issues, release reviews,… more
- Palo Alto Networks (Plano, TX)
- …required + Provide support that includes mandatory weekend, holiday shift work and on- call support . Support includes a blend of as-needed and rotational ... designated customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues,...quarterly business review. As part of the Prisma SDWAN support team, you will serve our customer base by… more
- Amazon (Austin, TX)
- …log files to determine the health of systems, software and hardware * Provide on- call support for high severity incidents and act as an escalation point ... environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that...technology that businesses worldwide rely on. As an ITS Support Engineer, you'll be the go-to knowledge expert for… more
- Palo Alto Networks (Plano, TX)
- …models + Provide support that includes mandatory weekend, holiday shift work and on- call support . Support includes a blend of as-needed and rotational ... You will be in charge of leading a technical support team that will help identify and fix complex...clients' networks, while handling critical issues through your team's support . You'll be responsible for the daily operations of… more
- Palo Alto Networks (Plano, TX)
- …sites in the event of a critical situation to expedite resolution as required + Provide on- call support 24x7 on an as needed basis & provide coverage on weekends ... that drives great outcomes. **Your Career** As a Platinum Support Engineer, you will work firsthand with our valued...first step towards offering a truly differentiated level of support starting with our high profile and largest customers.… more
- Palo Alto Networks (Plano, TX)
- …required + Provide support that includes mandatory weekend, holiday shift work and on- call support . Support includes a blend of as-needed and rotational ... better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep… more
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