- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …problem is resolved or a ticket has been created + Developers are expected to support an on- call rotation for after-hours support **Technical Knowledge and ... to established standards and written with minimal complexity enabling support by developers at various levels. + Unit Tests...other SDLC documents required for each release. + Testing Support - The developer is expected to attend and… more
- Oracle (Austin, TX)
- …stack while providing consistent system uptime as expected in a Cloud environment. Provide on- call support , on a rotating basis. + **US Government TS/SCI with ... with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems… more
- NTT America, Inc. (Plano, TX)
- …segregation of duties. * Define and manage SLAs, OLAs, escalation paths, and on- call support models supporting 24x7 financial operations and peak business ... transfer from internal teams, system integrators, and incumbent vendors to AMS support teams. * Plan and execute transition cutover activities with minimal impact… more
- Houston Forensic Science Center, Inc (Houston, TX)
- …along with troubleshooting and supporting end-users. + Participation in our on- call support rotation. Required Experience: MINIMUM EDUCATION REQUIREMENTS ... The primary responsibility of this role is to design, maintain, and support the organization's networking infrastructure, with a strong emphasis on leveraging Cisco… more
- Oracle (Austin, TX)
- …from on-premises to cloud databases or between cloud providers. + Provide on- call support and troubleshoot critical database incidents as needed. **NOTE: ... security, infrastructure, and dev teams. + Experience providing operational support , troubleshooting, and performance optimization for production databases. +… more
- HCA Healthcare (Austin, TX)
- …web applications, APIs, and data systems, including ETL-related incidents. + Provide after-hours/on- call support as needed. + Perform other duties as assigned. ... has committed up to $300 million in programs to support our incredible team members over the course of...Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny… more
- Oracle (Austin, TX)
- …and Kubernetes for scalable, cloud-native EHR applications. * Provide 24X7 on call support for our customers. * Database Proficiency: Strong knowledge ... in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical incidents,...and process improvements to enhance the efficiency of the support function** Being hands-on is a critical requirement for… more
- Aviation Technical Services (Fort Worth, TX)
- …PMA, DER, and other cost or lead-time saving opportunities. OTHER DUTIES: + Provides on- call support and works some alternative shifts to meet project demands. + ... your contributions with a well-rounded compensation package designed to support you today and help you plan for tomorrow:...on travel, tech, wellness, and more + Confidential 24/7 support through our Employee Assistance Program Join a team… more
- Cinemark (Frisco, TX)
- …with the overall Theater Technology team, the role will provide industry-leading support via phone, email and tracking software for our end user's technical ... for escalation of the more complex problems to higher-level support . The person in this role must also maintain...experience is an asset + 1+ year(s) in a call center environment is a plus + Basic knowledge… more
- Houston Methodist (Baytown, TX)
- …collaboration with ED, hospitalists, ICU, anesthesia, radiology, and nursing + APP Support + Shared call rotation **Qualifications:** + Must be Board ... Certified or Board Eligible in General Surgery + Ability to obtain a Texas medical license or have a Texas medical license in good standing. + Candidates with experience or new residents/fellows are welcome to apply. **Compensation/Benefits:** + Competitive… more