- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate 's Degree ... Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working… more
- Mass Markets (FL)
- …team. This role is crucial in ensuring optimal staffing levels and efficient call handling within our contact center. The ideal candidate will be responsible for ... monitoring real-time call volumes, managing agent availability, analyzing performance data, and...and dedicated and should possess the below qualities: + Associate 's or Bachelor's degree in Business, Statistics, or a… more
- Florida Atlantic University (Boca Raton, FL)
- …making FAU a place where collaboration flourishes. Summary of Responsibilities: Administrative Support + Assists the Assistant Dean of Student Affairs with the ... manner. + Creates and updates surveys as necessary to support Office of Student Affairs programming. + Collects and...of Student Affairs and Student Services and the Senior Associate Dean for Student Affairs and Admissions. Student Records… more
- Florida Atlantic University (Boca Raton, FL)
- …Responsibilities: + Support the Manager of Quality Assurance and the Associate Executive Director of Online Learning as assigned. + Perform internal course ... in upholding academic excellence by conducting online course quality reviews that support instructional effectiveness and student success. This role is ideal for… more
- University of Miami (Miami, FL)
- …2 coordinates and manages cadaver donors for organ procurement with on- call responsibilities. In addition, the Donor Management Coordinator 2 directs clinical ... support of potential organ donors and educates and provides...criteria, they can be evaluated for organ donation. + On- call duties for Donor Management Coordinators are on a… more
- Sysco (Riviera Beach, FL)
- …routes, and providing safe and efficient customer service. + Ensures Delivery Associate compliance with local, state and federal regulatory agencies (ie DOT, OSHA, ... as needed. + Oversees the proper selection utilization of company assets in support of the Delivery department. + Organizes required repairs with proper departments… more
- Evolent (Tallahassee, FL)
- …best practices to recommend innovative solutions that enhance the customer service experience. * On- Call Support : Provide periodic on- call support to ... performance, reliability, and functionality of contact center systems. **Essential Functions** * Support and Maintenance: Manage and provide ongoing support for… more
- Florida Atlantic University (Boca Raton, FL)
- …- Boca Raton, FL. The OURI Program Coordinator will report to the Sr. Associate Director and is responsible for administering the grant and peer mentor programs and ... student Access database. + Mentor students through Navigate to support the involvement of an increased number of lower-division...an email at ###@fau.edu. To contact Human Resources, please call ###. For communication assistance call 7-1-1.… more
- Bosch (Fort Lauderdale, FL)
- …commensurate with market rates, Shift Differential Payment **Job Description** The Trainer is a support role in a call center environment who is responsible for ... formative and summative checkpoints are administered during and upon completion of Associate trainings. + Assists with call monitoring, feedback, and coaching… more
- Florida Atlantic University (FL)
- …confidentiality of all research data. + Conduct comprehensive literature reviews to support research initiatives. Summarize findings and present them to the research ... of specialization and one year of experience; or an associate 's degree from an accredited institution in an appropriate...applicants or other available accommodations, please email ###@fau.edu or call the Office of Civil Rights and Title IX… more