- Palo Alto Networks (Plano, TX)
- …required + Provide support that includes mandatory weekend, holiday shift work and on- call support . Support includes a blend of as-needed and rotational ... Please note this is a swing shift position (Working Hours 2:00pm - 11:00pm Central Time) **Our Mission** At...working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they… more
- Palo Alto Networks (Plano, TX)
- …required + Provide support that includes mandatory weekend, holiday shift work and on- call support . Support includes a blend of as-needed and rotational ... will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues, release review and… more
- Manulife (Austin, TX)
- …and cooperative tone with both customers and coworkers + Strive for first- call resolution of customer issues + Translate scenarios that require problem resolution ... adjust and succeed in a rapidly changing, fast paced call center environment + Demonstrated problem resolution skills +...grow the career you want. + We'll recognize and support you in a flexible environment where well-being and… more
- Fujifilm (Austin, TX)
- …and metrics defined on a team level. + Working outside of normal business hours , overtime, holidays, and participation in an on- call rotation are required to ... **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system...and supported business units, working outside of normal business hours and holidays is required. **Company Overview** At FUJIFILM… more
- Lumen (San Antonio, TX)
- …Look For in a Candidate** Basic Qualifications: + **Requires a Top Secret/SCI clearance** + On- call after hours /on- call support as required + Expected to ... future. **The Role** The IT Systems Engineer II provides advanced Tier II support by troubleshooting and repairing network devices, tools, and services for a… more
- Capital One (Austin, TX)
- Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, ... An associate in this role will be expected to support operational processes while maintaining focus on risk reduction,...+ At least 3 years of Customer Service or Call Center experience + At least 3 years experience… more
- Citigroup (Irving, TX)
- …role is to be available "on call " or "shift basis" for off hours Production support . + Can handle multiple, competing priorities simultaneously + Ability to ... and effectiveness of the sub-function/job family. **Responsibilities:** + The Apps Support Tech Lead Analyst is responsable to partner with multiple technology… more
- Southern Company (Austin, TX)
- Description Job Summary: As the Product Support Sales Representative II, you will provide exceptional customer service by promoting sales of service agreements for ... products, recommended maintenance schedules, and technical experience relevant to service sales support . + Ability to express ideas and influence others in a… more
- Citigroup (Irving, TX)
- …is to be available "on call " or "shift basis" for off hours Production support .** **Can handle multiple, competing priorities simultaneously** **Ability to ... **The Big Data Support Engineer Lead is a strategic professional who...Service Improvement Plans.** **Knowledge Management: Develops/tests knowledge objects to support increased L0, L1, and L2 resolution.** **Change Management:… more
- PNC (Houston, TX)
- …and have an opportunity to contribute to the company's success. As a Loan Support Consultant - Specialist within PNC's Agency Finance organization, you will be based ... may be performed remotely, at manager's discretion. The Loan Support Consultant - Specialist will be responsible for back...necessary to be successful (might need to work different hours based on their client's needs. Must be Pro-Active.… more