- Lincoln Financial (Austin, TX)
- …#:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a ... work from home environment. _Background Details_ As a Retirement Call Center Manager , you will manage an assigned team within the Call Center to provide… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for… more
- Teleperformance USA (Mcallen, TX)
- …**Assume accountability for the delivery of value added operations management services in support of approximately 500 - 1000 call center agents, technology ... assess and improve day to day operations of inbound call center in order to meet and exceed all...**Perform other related duties and assignments as required by manager ** **Qualifications** + **Bachelor's degree from an accredited college… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. +...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Centene Corporation (Austin, TX)
- …* Senior Manager will lead a team who is providing project and system support to member and provider services call center. Team will be working proactively ... management experience preferred. **Preferred Qualifications: Strong background in people leadership, call center operations, and call center tools.** Pay Range:… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client ... SLAs are consistently met. + Lead and mentor supervisors, team leads, and support staff. + Analyze performance data and implement strategies for improvement. +… more
- Teleperformance USA (Mcallen, TX)
- …implementation and improvement of contact center day-to-day operations for inbound technical support and customer service support .** **This position is 100% ... + **Manage compliance and reporting for all center operations including call volume forecasting and staffing, client service commitments, budget, forecasted hours… more
- SOS International LLC (El Paso, TX)
- …functionality in a performance-based environment. Essential Job Duties Supervise and support Call Specialists to ensure compliance with contract requirements ... LLC (SOSi) is seeking a highly qualified Lead Supervisory Call Specialist to support our government customer....with the Project Manager and Assistant Project Manager to maintain adequate staffing levels, support … more
- ICF (San Antonio, TX)
- …the Supervisory Call Specialist, you will apply your knowledge and experience to support project execution on a national call center project in a federal ... their family members, and other stakeholders. As the Supervisory Call Specialist, reporting to a Site Manager ,...needed safety and wellbeing calls. + Provide guidance and support as needed based on call volume… more
- Savers | Value Village (El Paso, TX)
- ** Call Center Supervisor** **Candidates** **must be located in El Paso, TX** **Who we are:** As one of the largest for-profit thrift operators in the United States, ... (in Quebec) and Savers Australia._ **Summary:** Reporting to the Operations Manager , this individual provides front line leadership directing 5-15 Customer Service… more