- AbbVie (Albany, NY)
- …objectives, etc. in order to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call evaluation in order to ... and reasonable calls to action in order to close on every sales call . + Proactively and continuously aspire to serve customer needs, customer expectations and… more
- UHS (Johnson City, NY)
- …communicate findings and recommendations to the appropriate decision-making committees + Share on- call responsibilities and support on- call technicians when ... corrective and planned maintenance on medical devices and/or clinical support equipment. Preferred : + Bachelor's degree of...work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier,… more
- Mount Sinai Health System (Greenlawn, NY)
- …triage, prior authorizations and referrals and neighborhood administrative and physician support . The Patient Service Representative I, possesses a commitment to ... with the highest level of customer service + Provides clerical and administrative support to physicians and is a liaison between departments. + Helps direct patients… more
- Bassett Healthcare (Hamilton, NY)
- …high-quality patient experience takes place by providing administrative and/or clinical support to ambulatory patient care teams through excellent customer service, ... + Acts as a trainer for incoming new staff in all reception and call handling functions, and or provides orientation as requested by supervisors for new employees.… more
- Bristol Myers Squibb (Bronx, NY)
- …expertise on emerging data for approved indications. + Engages real-time medical support through Medical on Call to reactively answer unsolicited questions ... such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable… more
- University of Rochester (Brighton, NY)
- …during business hours as well as outside of business hours. + Provides 24-hour on- call support when scheduled. + Serves as a technical escalation point to ... Engineering, or an equivalent combination of education and experience. Preferred + 7 years of related experience; Required +...others on technical change Required + Ability to provide on- call support as required, as well as… more
- YAI (Lakewood, NY)
- …rotating basis with other program leadership and provides coverage participating in 24/7 on- call crisis support , if needed. + Complies with and ensures ... to respond to calls and programmatic needs beyond regular work hours to support programs under supervision, including participating in on- call crisis coverage as… more
- Bristol Myers Squibb (Brooklyn, NY)
- …expertise on emerging data for approved indications. + Engages real-time medical support through Medical on Call to reactively answer unsolicited questions ... such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable… more
- Paylocity (Rochester, NY)
- …+ Bachelor's degree and a minimum of 1 year of experience in technical support , call center operations, or other high-volume customer-facing roles; or + High ... 2 years of HCM experience or 4 years of relevant experience in technical support , call center operations, or other high-volume customer facing roles + Experience… more
- Bausch + Lomb (Rochester, NY)
- …basis with responses sent in a timely manner. This individual will also support inquiries and complaints through other channels (phone, email, mail) as needed to ... support the Customer Care team. **Responsibilities** + Monitor Social...Enter consumer information and document the nature of the call into the designated complaint management system + Classify… more