- Healthfirst (PA)
- …tests, and faxed care plans + Manage requests from members, providers, call centers and care management teams regarding initial authorizations, authorization updates ... in Microsoft Office Suite applications including Excel, Word, and Outlook ** Preferred Qualifications:** + Language preferences - Spanish, Russian, French, Creole,… more
- Penn Medicine (Philadelphia, PA)
- …Perelman Center, Philadelphia, PA** **Hours: Full-Time** Summary: + The Clinical Support Representative (CSR) supports the practice by performing clinical and ... with the maintenance of patient education materials as needed. Promptly performs call -backs as directed by provider and manager. Provides patients with follow up… more
- Penn Medicine (Lancaster, PA)
- …our future each day. Are you living your life's work? Job Title: Surgical Support Assistant Entity: Lancaster General Hospital Location: 555 N Duke St, Lancaster, PA ... 17602 Hours: 1.0 FTE (40 Hours per week), 11:00AM-7:30PM| Occasional On- Call , Weekends, and Holidays Position Summary: + Assists with the delivery of patient care in… more
- Hartford Steam Boiler Inspection and Insurance Company (Wayne, PA)
- Inspection Support Rep I **Company** HSB **Location** Wayne , United States Job Description Processes new jurisdiction inspections, using the Worksource (Work ... processes and communicates inspection details to customers. Provides administrative support to the inspection services unit by updating location...Experience + High School Diploma is required, college degree preferred + 0 - 1 year of experience is… more
- Ryder System (Harrisburg, PA)
- …and settings + Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure critical IT systems, including ... identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with their professional… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- … Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent relevant experience. + Professional Certifications or License + ... Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working… more
- Robert Half Office Team (Bensalem, PA)
- …for a role in mortgage loan servicing. This position provides critical operational support to mortgage advisors, call centers, and branch representatives to ... lending space. Key Responsibilities: Answer incoming calls from members, non-members, call center representatives, and branches using the internal phone systems.… more
- Evolent (Harrisburg, PA)
- …best practices to recommend innovative solutions that enhance the customer service experience. * On- Call Support : Provide periodic on- call support to ... performance, reliability, and functionality of contact center systems. **Essential Functions** * Support and Maintenance: Manage and provide ongoing support for… more
- CVS Health (Monroeville, PA)
- … for Patient Account Service Specialists, who handle all billing-related inquiries via call support . This role advocates for the patient and exemplifies "Putting ... queues and staff schedules to ensure optimal coverage, meeting departmental call metrics, and delivering outstanding customer service. **Key Responsibilities of the… more
- CVS Health (Monroeville, PA)
- …to: Adherence, Handle Time, Quality, and Call Queue Monitoring. + Provide call quality feedback to support skill development, improve call quality ... and reinforce best practices. + Provide added business support based on phone call & escalation...within a one-hour commute of the Monroeville, PA office. ** Preferred Qualifications** + Ability to work in team and… more