- Evolent (Austin, TX)
- …best practices to recommend innovative solutions that enhance the customer service experience. * On- Call Support : Provide periodic on- call support to ... performance, reliability, and functionality of contact center systems. **Essential Functions** * Support and Maintenance: Manage and provide ongoing support for… more
- US Anesthesia Partners (Dallas, TX)
- …of 150-200 deliveries per month. With a heavy orthopedic practice, regional skills are preferred . We also have a separate CT/thoracic call team so no ... We also have employment opportunities with a fixed salary, fixed hours, and reduced call , if so desired. We cover several hospitals and surgery centers in the… more
- Texas Tech University (Lubbock, TX)
- …has primary responsibilities in Case Management and Institutional Support , On- Call /Crisis/Emergency Response, Administration, and Supervision/Advising. The ... Case Manager is responsible for for providing high-level student support intervention, coordination of services to student experiencing academic, personal, or… more
- SAM LLC (Cedar Park, TX)
- …other technical staff where appropriate + On a scheduled basis, provide 24x7 on- call support for break/fix issues, respond according to established on- call ... or Fiber Channel storage area network technologies + MCSE preferred + Virtualization certification preferred + ITIL...where appropriate + On a scheduled basis, provide 24x7 on- call support for break/fix issues, respond according… more
- Mass Markets (Killeen, TX)
- …partner in the industry. We are looking for customer care representatives who enjoys tech support in support of an internet service provider (ISP). In this role, ... is not required, experience in customer service and tech support is a plus. To be considered for this...(VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call… more
- Texas Tech University (Lubbock, TX)
- …primary responsibilities in Supervision, Administration, Student Development and Institutional Support , and On- Call /Emergency Response. The Program Director for ... the professional development of area staff. + Provide indirect supervision and support to Residence Life Professional and Student Staff, particularly related to… more
- Molina Healthcare (TX)
- …complex formulas. + Provide analytical input related to trends within plans associate to call handle time and call volume, used to continuously improve forecasts ... plan and works closely with leadership to ensure staffing is adequate to support compliance regulations + Identifies gaps in coverage, and proposes new shifts or… more
- Amazon (Austin, TX)
- …is looking for experienced sales consultants with a background in public sector call centers to help our customers understand, plan and implement best practices ... of the world's largest public sector organizations transform their call centers to Amazon Connect and the AWS platform....- Collaborating with AWS field sales, pre-sales, training and support teams to help partners and customers learn how… more
- SOS International LLC (El Paso, TX)
- …our government customer. This role oversees all aspects of contract compliance, call center operations, and stakeholder collaboration to support unaccompanied ... sponsors, and other stakeholders. The Project Manager will ensure 24/7/365 call center functionality, trauma-informed services, and alignment with ORR policies,… more
- MD Anderson Cancer Center (Houston, TX)
- …for clients) after they have visited the MD Anderson Cancer Center. These programs support our patients' need for access to care evenings and weekends and serves as ... the front-line healthcare resource for anyone who needs clinical support . This position requires a wide depth and knowledge pertaining to cancer care and… more