- CenterWell (Albany, NY)
- …or concerns members may have regarding virtual services, providing accurate information and support . + Maintain detailed records of each call , including member ... Qualifications** + 2 year plus previous experience in a call center or customer service role + Minimum of...Electronic Medical Records. + Previous experience interacting with the senior population. + Bilingual in English/Spanish with the ability… more
- Pearl Interactive Network (Albany, NY)
- …and timely coaching to the CSRs to improve performance. + Work with Senior Site Manager to advise supervisory staff on disciplinary and termination actions in ... variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports....of the functional area. + Meet with Supervisors and Senior Manager for Weekly 1:1 and Manager Team Meetings.… more
- Casella Waste Systems Inc. (Rochester, NY)
- …+ Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes job\-specific ... presented by customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service\. + Engages with… more
- TD Bank (New York, NY)
- …partners to gather, validate, and analyze risk and control data.** + ** Support the enhancement of the risk assessment methodology, tools, and governance framework ... management-level governance processes.** + **Act as a thought partner to the Senior Manager, contributing to the team's roadmap, quality assurance efforts, and… more
- TD Bank (New York, NY)
- …is desirable. + Proficiency with Microsoft Word, Excel and PowerPoint. The Senior Compliance Office provides advice, guidance and support to business ... you more specific details for this role. **Job Description:** **Position:** Senior FCRM Compliance Officer **Reports to:** Director, Financial Crime Risk Oversight,… more
- Sunrise Senior Living (Plainview, NY)
- **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place...Identify referral sources through site specific research. + Plan call objectives. + Articulate the benefits of referring to… more
- Sunrise Senior Living (Plainview, NY)
- **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place...to everyone you serve. And when combined with the support , benefits, and growth opportunities we offer, the result… more
- City of New York (New York, NY)
- …also conducts research and advocates for public policy that furthers its work to support New York City's communities. For more information about DCWP and its work, ... call 311 or visit DCWP at nyc.gov/dcwp or on...Office of Financial Empowerment (OFE) focuses on initiatives that support New Yorkers and communities with low incomes in… more
- TD Bank (New York, NY)
- …details for this role. **Line of Business:** Risk Management **Job Description:** The Senior Group Risk Specialist provides a comprehensive and diverse range of risk ... complex field and knowledge of broader related areas + Senior specialist providing advisory services to executives, business segment...to core functions + May be responsible for providing support for other major risk areas (eg Market, Credit,… more
- TD Bank (New York, NY)
- …Management System: Testing, Risk Assessment, LRR's **Customer Accountabilities:** + Partners with senior management to support the delivery of a product vision ... stakeholder-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a… more