- IBM (Frederick, MD)
- …is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing technical issues. ... timely resolution or escalation * Escalate unresolved issues to Tier 2 or Tier 3 support...is a hybrid role working onsite in our Rocket Center WV location **Required technical and professional expertise** *… more
- Motion Recruitment Partners (Annapolis, MD)
- Tier 2 CSOC Analyst **Remote Only** Contract $40/hr - $60/hr **TG Federal is actively seeking a Tier 2 SOC Analyst to join our remote Cybersecurity team ... members of the Threat Management team + Execute operational processes in support of response efforts to identified security incidents + Responsible for monitoring,… more
- TekSynap (Silver Spring, MD)
- …being fully certified within 30 days of hire.) **Overview** We are seeking a Help Desk Analyst to join our team supporting the FDA IT BPA in Silver Spring, MD. The ... FDA IT Help Desk Contract provides support for enterprise IT service requests for 22,000 users...a subcontractor to Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk … more
- Evolent (Annapolis, MD)
- …Stay for the culture. **What You'll Be Doing:** **Job Summary** The Senior Analyst , Contact Center Technology plays a pivotal role in supporting, enhancing, ... and improving the performance, reliability, and functionality of contact center systems. **Essential Functions** * Support and...operational procedures. * Stakeholder Liaison: Act as the first tier liaison between IT and contact center … more
- Advancing Beyond the Spectrum (Bel Air, MD)
- LOCATION: Center BCBA, Bel Air, MD (PLUS A SIGN-ON...in the lives of the children and families you support . + Top- Tier Pay: Our BCBAs receive ... apply) + Consistent, semi-monthly pay schedule + Manageable caseloads designed to support a strong work-life balance COMPANY OVERVIEW Advancing Beyond the Spectrum… more
- CACI International (Annapolis Junction, MD)
- …(SLAs) * Responds to complicated user questions * Escalate complex system questions to Tier II & III Support and appropriate Government stakeholders * Escalate ... Business Systems Analyst Job Category: Information Technology Time Type: Full...metrics reports for system availability as well as user support * Assist in orienting, training, assigning, and checking… more
- Link Solutions Inc (Adelphi, MD)
- …reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure ... and Development. Link Solutions is seeking a Quality Assurance Analyst to join our team at Adelphi, MD +...met in the delivery of IT services and infrastructure support . This role involves developing and executing quality assurance… more
- Kelly Services (Prince Frederick, MD)
- …student progress regularly. + Create and supervise the implementation of positive behavior support for Tier 1 - 3 interventions. + Participate in ... Services (PTS) is seeking a full time Board-Certified Behavior Analyst (BCBA) to provide school-based services to a local...and Team Leaders. + School-Based Academy: We provide the support and community that a new School-Based therapist needs… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
- Amentum (Annapolis Junction, MD)
- …to create CM knowledge bases/artifacts for all County staff. Provide secondary technical support for customer support center . Including cloud based ... This position will be used to fill a full-time permanent, Information Systems Support Specialist position within the Office of Information Technology located in the… more