- The Hertz Corporation (Tallahassee, FL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... forums (eg, weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights… more
- General Motors (Tallahassee, FL)
- **Job Description** **Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy products and ... We are seeking a strategic, data-driven, and customer-obsessed **Customer Experience Manager ** to lead GM Energy's efforts in delivering seamless, insightful, and… more
- Coinbase (Tallahassee, FL)
- … support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class offering and ... * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly goals, and driving targeted improvements. *What… more
- Coinbase (Tallahassee, FL)
- …CSAT and increase automation rates. * Partner with design, engineering, and CX to deliver seamless, user-friendly support experiences that scale globally. ... and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE)...is responsible for defining and building the retail customer support experience. In this role, you will drive a… more
- Coinbase (Tallahassee, FL)
- …and probability, enabling you to interpret data effectively, validate assumptions, and support data-driven decision-making. * *Experience in CX and Compliance ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...AI can change analytics and build data foundations that support these future needs. Focus on creating data marts… more
- Coinbase (Tallahassee, FL)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Coinbase (Tallahassee, FL)
- …we produce insights which directly move the company's bottom line. Customer Support /Experience is one of the most critical touchpoints in Coinbase's relationship ... with our users - but the best support is the support that doesn't need...impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that… more
- Mass Markets (FL)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... processes and systems to increase accuracy and efficiency. + Support internal and external audits by preparing required documentation...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (FL)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... we offer a variety of benefits and incentives to support and reward our team members. What You Can...country where the job is based. Subject to the program and location of the position + Must be… more
- Coinbase (Tallahassee, FL)
- …strategists to focus on execution. * *Strategic Initiatives:* Partner with the Manager , Consumer Content to support high-level strategic department planning, ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating… more