• Manager Customer Experience

    The Hertz Corporation (Tallahassee, FL)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... forums (eg, weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights… more
    The Hertz Corporation (11/21/25)
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  • Group Product Manager

    Coinbase (Tallahassee, FL)
    …CSAT and increase automation rates. * Partner with design, engineering, and CX to deliver seamless, user-friendly support experiences that scale globally. ... and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE)...is responsible for defining and building the retail customer support experience. In this role, you will drive a… more
    Coinbase (11/09/25)
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  • Senior Engineering Manager (Customer…

    Coinbase (Tallahassee, FL)
    …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
    Coinbase (11/05/25)
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  • Senior Manager , Analytics Engineering

    Coinbase (Tallahassee, FL)
    …and probability, enabling you to interpret data effectively, validate assumptions, and support data-driven decision-making. * *Experience in CX and Compliance ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...AI can change analytics and build data foundations that support these future needs. Focus on creating data marts… more
    Coinbase (11/07/25)
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  • Conus AFCAP Program Manager

    Serco (Panama City, FL)
    …team of managers, business operations analysts, and deployment specialists working closely with the AFCEC/ CX customer as a Program Manager . In this role you ... for this position $120194.94 - $200324.21 Looking for a Program Manager opportunity at a place where...Civil Engineering Center, Readiness Directorate's Air Force Contractor Augmentation Program Labor Support Services (AFCAP LSS) contract… more
    Serco (01/03/26)
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  • Customer Care Manager , Service Recovery

    The Hertz Corporation (Estero, FL)
    …our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, ... with Workforce Management and Vendor Governance to ensure staffing models support volume and service goals. + Ensure cost-effective management of goodwill… more
    The Hertz Corporation (12/08/25)
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  • Data Science Manager

    Coinbase (Tallahassee, FL)
    …we produce insights which directly move the company's bottom line. Customer Support /Experience is one of the most critical touchpoints in Coinbase's relationship ... with our users - but the best support is the support that doesn't need...impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that… more
    Coinbase (11/02/25)
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  • Consumer Senior Program Lead (B2C Customer…

    Coinbase (Tallahassee, FL)
    … support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class offering and ... * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly goals, and driving targeted improvements. *What… more
    Coinbase (01/02/26)
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  • Senior Manager , User Experience (UX) Lead

    Pfizer (Tampa, FL)
    …all over the world to touch millions of lives. We are seeking a Senior Manager of User Experience to embed within our Forward Impact Teams (FIT pods), which deliver ... at unprecedented speed through AI augmentation. You will collaborate closely with CX Leads and stakeholders to align priorities, gather feedback, and adapt solutions… more
    Pfizer (12/29/25)
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  • Manager of Accounting

    Mass Markets (FL)
    …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... processes and systems to increase accuracy and efficiency. + Support internal and external audits by preparing required documentation...country where the job is based. Subject to the program and location of the position + Must be… more
    Mass Markets (10/14/25)
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