- Skanska (Atlanta, GA)
- …which is why our values support and drive our D&I efforts. Commissioning Manager leads the CX efforts through all levels (1-5). This individual possesses the ... to resolution any issues or functional defects of equipment prior and during the CX process. The Commissioning Manager seviews thrid party test reports and… more
- The Hertz Corporation (Atlanta, GA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... forums (eg, weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights… more
- Global Industrial (Buford, GA)
- …mid- and senior-level stakeholders. 2. Cross-Functional Operational Programs * Lead and support execution of CX -wide initiatives (eg, new scorecard rollouts, ... Assistant Manager , CEX Operations Date: Dec 28, 2025 Location:...stakeholder management skills. * Measurable contributions to KPI improvement, program success, and CX consistency across regions.… more
- Coinbase (Atlanta, GA)
- …CSAT and increase automation rates. * Partner with design, engineering, and CX to deliver seamless, user-friendly support experiences that scale globally. ... and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE)...is responsible for defining and building the retail customer support experience. In this role, you will drive a… more
- Coinbase (Atlanta, GA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Coinbase (Atlanta, GA)
- …and probability, enabling you to interpret data effectively, validate assumptions, and support data-driven decision-making. * *Experience in CX and Compliance ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...AI can change analytics and build data foundations that support these future needs. Focus on creating data marts… more
- The Hertz Corporation (Atlanta, GA)
- …our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, ... with Workforce Management and Vendor Governance to ensure staffing models support volume and service goals. + Ensure cost-effective management of goodwill… more
- Stantec (Atlanta, GA)
- …valued clients and their projects throughout Texas, Southwest and Gulf Regions. - Develop Cx plans and specifications. - Attend Cx pre-proposal meetings, Cx ... kick-off meetings and additional meetings as required for designated Cx projects. - Execute and manage commissioning assignments encompassing both in office and… more
- Coinbase (Atlanta, GA)
- …we produce insights which directly move the company's bottom line. Customer Support /Experience is one of the most critical touchpoints in Coinbase's relationship ... with our users - but the best support is the support that doesn't need...impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that… more
- World Wide Technology (Atlanta, GA)
- …form high performance team? Come join WWT today! We are looking for a Client Manager to join our Global Service Providers team. **Why should you join Global Service ... Provider Sales?** As a Client Manager you will lead WWT sales efforts with large, Tier 1, Global Service Provider customers. Armed with the expertise of our sales… more
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