- Stantec (Plano, TX)
- …and efficient completion of Cx work and ensure compliance of project contract Cx requirements. - Direct, coordinate, and support the project team to meet the ... Join us and design your place with Stantec. Your Opportunity The Project Manager is directly responsible for the overall successful execution and delivery of the… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... forums (eg, weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights… more
- Coinbase (Austin, TX)
- …CSAT and increase automation rates. * Partner with design, engineering, and CX to deliver seamless, user-friendly support experiences that scale globally. ... and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE)...is responsible for defining and building the retail customer support experience. In this role, you will drive a… more
- Coinbase (Austin, TX)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Coinbase (Austin, TX)
- …and probability, enabling you to interpret data effectively, validate assumptions, and support data-driven decision-making. * *Experience in CX and Compliance ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...AI can change analytics and build data foundations that support these future needs. Focus on creating data marts… more
- Stantec (Austin, TX)
- …valued clients and their projects throughout Texas, Southwest and Gulf Regions. - Develop Cx plans and specifications. - Attend Cx pre-proposal meetings, Cx ... kick-off meetings and additional meetings as required for designated Cx projects. - Execute and manage commissioning assignments encompassing both in office and… more
- Coinbase (Austin, TX)
- …we produce insights which directly move the company's bottom line. Customer Support /Experience is one of the most critical touchpoints in Coinbase's relationship ... with our users - but the best support is the support that doesn't need...impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that… more
- World Wide Technology (Dallas, TX)
- …form high performance team? Come join WWT today! We are looking for a Client Manager to join our Global Service Providers team. **Why should you join Global Service ... Provider Sales?** As a Client Manager you will lead WWT sales efforts with large, Tier 1, Global Service Provider customers. Armed with the expertise of our sales… more
- Mass Markets (Killeen, TX)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive...is required, with additional experience in customer service, technical support , or back-office operations preferred. This is a full-time,… more
- Amazon (Austin, TX)
- …partnership with Tech, Program and Operations Teams. As a Senior Product Manager , you will work across leadership and cross-functional teams to define the vision ... exceptional customer service, is looking for a Sr Product Manager to join our team. This role will own...customer and associate as we advocate for a bar-raising CX through improved product experiences. A successful candidate thinks… more
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