- General Motors (Austin, TX)
- …future of transportation on a global scale. **The Role** As a Senior Product Manager responsible for OTA CX Analytics you will lead several transformative ... points, and satisfaction. + Collaborate with data engineering, UX research, customer support , and vehicle software teams to integrate diverse data sources into a… more
- Stantec (Plano, TX)
- …and efficient completion of Cx work and ensure compliance of project contract Cx requirements. - Direct, coordinate, and support the project team to meet the ... Join us and design your place with Stantec. Your Opportunity The Project Manager is directly responsible for the overall successful execution and delivery of the… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... forums (eg, weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights… more
- General Motors (Austin, TX)
- **Job Description** **Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy products and ... We are seeking a strategic, data-driven, and customer-obsessed **Customer Experience Manager ** to lead GM Energy's efforts in delivering seamless, insightful, and… more
- Coinbase (Austin, TX)
- … support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class offering and ... * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly goals, and driving targeted improvements. *What… more
- Coinbase (Austin, TX)
- …CSAT and increase automation rates. * Partner with design, engineering, and CX to deliver seamless, user-friendly support experiences that scale globally. ... and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE)...is responsible for defining and building the retail customer support experience. In this role, you will drive a… more
- Stantec (Austin, TX)
- …valued clients and their projects throughout Texas, Southwest and Gulf Regions. - Develop Cx plans and specifications. - Attend Cx pre-proposal meetings, Cx ... kick-off meetings and additional meetings as required for designated Cx projects. - Execute and manage commissioning assignments encompassing both in office and… more
- Coinbase (Austin, TX)
- …and probability, enabling you to interpret data effectively, validate assumptions, and support data-driven decision-making. * *Experience in CX and Compliance ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...AI can change analytics and build data foundations that support these future needs. Focus on creating data marts… more
- Coinbase (Austin, TX)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Cognizant (Plano, TX)
- **About the role** As **Project Manager ** , you will make an impact by showing your experience on Project Management, Agile Methodologies, and Scrum with a focus on ... CX -Scrum Master. As well experience in the Cards &...collaborative and efficient team environment. . Provide guidance and support to team members ensuring adherence to Scrum practices… more