- GovCIO (Richmond, VA)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). ... The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications + Assists...to fix an issue. In other cases, the service desk analyst walks the user through steps… more
- Red Gate Group (Springfield, VA)
- …and employee wellbeing. The Red Gate Group is seeking a Financial Systems Help Desk Analyst to support the National Geospatial-Intelligence Agency (NGA). In ... Momentum Financials and related tools. Key Responsibilities + Provide help desk support for NGA financial system users, answering questions, resolving issues,… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to… more
- CAI (Richmond, VA)
- …We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both **English and ... Bilingual Service Desk Analyst (German/English) **Req number:** R6223...efficient and accurate manner. This position will provide Service Desk support to our customers applying technical… more
- General Dynamics Information Technology (Quantico, VA)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A...Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk environment… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to ... issues related to IT hardware and software. The service desk analyst team lead monitors service delivery...desk agent staff + Collaborate with tier three support groups to establish relationships, prepare for changes and… more
- General Dynamics Information Technology (Quantico, VA)
- …Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** at GDIT. Shape...Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk environment… more
- Koniag Government Services (Vienna, VA)
- …Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Help Desk Support Tech** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and… more
- Cornerstone onDemand (Virginia Beach, VA)
- …proactively addressing roadblocks to improve marketplace sales velocity. + Provide additional support to the broader Deal Desk and Order Validation teams ... takes if you have..** + 2+ years of experience in a Deal Desk , Sales Operations, Sales Support , or similar role within a SaaS or Cloud-focused organization. + 2+… more
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