• Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
    City of New York (08/01/25)
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  • Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group… more
    City of New York (08/01/25)
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  • Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... Service Desk Operations is seeking Senior Analyst / Engagement Specialist . Duties include: Stakeholder Engagement - Review, analyze and verify information… more
    City of New York (08/01/25)
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  • Deal Desk Specialist

    Rocket Software (Albany, NY)
    …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist is a critical operational role within Rocket' Software Global ... role serves as a foundational position within the Deal Desk career path, providing opportunities to develop skills, gain...+ Provide a high level of communication, coordination, and support throughout the sales process ensuring accurate and timely… more
    Rocket Software (08/02/25)
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  • Analyst, Service Desk Operations (Nonprofit…

    City of New York (New York, NY)
    …best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to ... Job Description Note: This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services...operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and… more
    City of New York (08/08/25)
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  • Central Operations Desk Specialist

    City of New York (New York, NY)
    …experts. The Department of Correction seeks to hire four (4) Central Operations Desk (COD) Specialists, who, under the direction of the Executive Director and COD ... for the exercise of independent action and decision-making, will support the agency's 24/7 operational communications system and unit....but will not be limited to the following: - Support COD's 24/7 incident command center; - Monitors multiple… more
    City of New York (07/26/25)
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  • Assistant Director, Service Desk Operations…

    City of New York (New York, NY)
    …the following areas of responsibility: - At least 3-5 years of experience as IT support specialist , system analyst, technical admin or an analyst in a similar ... related to sustainable knowledge acquisition and skills. The Service Desk operates as a central service and support... Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical … more
    City of New York (08/08/25)
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  • IT Help Desk Technician

    Transdev (Garden City, NY)
    …short-term disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical assistance and support to our internal users ... needed. This position will work closely with the IT Specialist to address all support related issues...work experience). + Proven experience working in a technical support role, preferably in an IT help desk more
    Transdev (07/23/25)
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  • IT Support Specialist

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal candidate ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and… more
    ASM Research, An Accenture Federal Services Company (08/01/25)
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  • Technology Delivery Specialist

    Global Elite Group (Garden City, NY)
    …link between our IT support team and employees, acting as a help desk resource and providing hands-on technical support and desktop support . This ... Technology Delivery Specialist Job Details Job Location HEAD QUARTERS -...and customer-focused mindset, and proven experience in IT help desk or technical support environments. Duties/Responsibilities: +… more
    Global Elite Group (08/17/25)
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