- Palo Alto Networks (Santa Clara, CA)
- …will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues, release review and ... quarterly business review. As part of the Prisma SDWAN support team, you will serve our customer base by...you will serve our customer base by providing technical support , by answering incoming support inquiries and… more
- IBM (San Jose, CA)
- …as point-of-contact for escalated issues to ensure appropriate response and focus of support teams * Manage the hiring, development, and retention of technical ... support engineers and enhance their technical, communication, and business...are consistently exceeded. * Compile, analyze, and report on support metrics and work with product and engineering teams… more
- Palo Alto Networks (Santa Clara, CA)
- …better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep ... needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting and best… more
- Palo Alto Networks (Santa Clara, CA)
- …better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep ... of government compliance and security requirements + Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all… more
- Palo Alto Networks (Santa Clara, CA)
- …better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep ... needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting and best… more
- Applied Materials (Santa Clara, CA)
- …your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at ... careers at Applied. **Key Responsibilities** Responsible for all technical support related aspects at specific customers: escalations, fleet performance, system… more
- Teradyne (San Jose, CA)
- …the world! Opportunity Overview: With this role, you'll be joining the Product Support Group at Nextest, the memory division of Teradyne. This position is essential ... with customers. Within this role, you'll be providing Technical Support to all active customer base, Field Service Engineers(FSE)...delegates assignments to regional PSG engineers + Provide product support to all active installed base + Support… more
- LiveRamp (San Francisco, CA)
- …LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between ... + Play a critical role in cross-functional projects aimed at driving support portal improvements, customer satisfaction, and service cost improvements. Examples: +… more
- V2X (El Segundo, CA)
- …/ BS Degree; Or + Minimum of 10 years of experience as a Network Operations Support Engineer for large, complex programs / systems in a Network Operations Center ... with integrity, respect, responsibility, and professionalism. As a Senior Network Operations Engineer (Tier 3), you will provide expert-level support for the… more
- Humana (Sacramento, CA)
- …of diverse scope and complexity ranging from moderate to substantial. The Lead Network Support Engineer will be responsible for providing operational support ... community and help us put health first** The Lead, Cloud Network Engineer designs, analyzes, plans and modifies network components supporting customer communication… more