- Lighthouse Community Charter Public Schools (Oakland, CA)
- …brighter Oakland. Learn more at www.lighthousecharter.org. The Opportunity Behavior Support Specialist (25-26SY) Lighthouse Community Public Schools is looking for ... a Behavior Support Specialist to join our team. Our mission is...as identified in the BIP Utilize crisis communication and de- escalation techniques. This may include intervening with the clients'… more
- Ricoh Americas Corporation (Los Angeles, CA)
- **Field Representative II, Print Support ** **This Position Offers $750 sign on bonus for New Ricoh members!** **Position Profile** Responsible for the daily ... support of assigned RICOH-managed devices within the customer's fleet....(toner, labels, paper, etc.), basic end-user device maintenance, and escalation of service issues as needed. May also include… more
- ManageCasa Inc. (San Francisco, CA)
- …businesses efficiently. Position Summary We are seeking a proactive and customer-focused SaaS Support Manager to lead and manage our support team, ensuring our ... passion for customer satisfaction, strong leadership skills, and experience managing a support team in a SaaS environment. Key Responsibilities Customer Support … more
- Robert Half Technology (San Francisco, CA)
- Description Position Overview: We are seeking an enthusiastic and hardworking Help Desk/Desktop Support Specialist with 2+ years of experience to deliver onsite IT ... support for a dynamic, cutting-edge company headquartered in South...Windows Autopilot. o Familiarity with basic ticketing systems and escalation protocols. * Soft Skills: o Polished and professional… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing ... technical support and counsel both remote and onsite to Field...to maintain "field advisor" status. + Utilize the GEHC escalation process as needed, working closely with local customer… more
- Diversified (San Francisco, CA)
- …IT AT DIVERSIFIED. What part will you play? Diversified is seeking an Audio-Visual Support Services Technician - Level 3 for the San Francisco, CA area. Diversified ... provides financial support and paid time for continued education leading to...implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues.… more
- BeOne Medicines (Emeryville, CA)
- …and provides immediate input to escalated reports, determines and executes further escalation within BeiGene as needed **Commercialization Support and Liaison ... of global safety data for developmental and marketed products. With the support of Safety Physicians and Safety Scientists identifies and manages the documentation… more
- TEKsystems (San Luis Obispo, CA)
- Position Summary Deliver outstanding customer service and technical support to internal and external clients by providing timely, courteous, and knowledgeable ... + Issue Resolution: Promptly assess and resolve customer inquiries, identifying support needs and determining appropriate resolution paths. + Knowledge Base &… more
- IBM (San Jose, CA)
- …as point-of-contact for escalated issues to ensure appropriate response and focus of support teams * Manage the hiring, development, and retention of technical ... support engineers and enhance their technical, communication, and business...commitment to customer success. * Implement, maintain, and enhance escalation processes and procedures and the on-call schedule and… more
- Evolent (Sacramento, CA)
- …for the culture. **What You'll Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you will be responsible for ... troubleshooting production support issues reported by our clients. You will collaborate...+ Provide accurate and timely resolution of issues, and escalation when necessary + Respond to escalations and incidents,… more