- Capital One (Sacramento, CA)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... these same needs going forward. As an Senior Associate, Support Engineer, you will be a cornerstone of the...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Airtable (San Francisco, CA)
- …to APIs, SSO/SAML, SCIM, automations, scripting, and integrations + Serve as an escalation point for advanced developer and admin support issues + Collaborate ... work gets done. Join Airtable as a Senior Developer Support Engineer and play a pivotal role in supporting...involving APIs, authentication, and integrations, while serving as an escalation point for advanced issues. This is a unique… more
- Wells Fargo (El Monte, CA)
- …digital world. **About this role:** Wells Fargo is seeking a Business Relationship Support Manager to join the Dedicated Service team in the Global Payments & ... **In this role, you will:** + Manage the relationship support function for an assigned team or office +...appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk… more
- Meta (Sacramento, CA)
- …Global Operations." Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's most available, efficient, ... vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex… more
- Genentech (Los Angeles, CA)
- …issues that cannot be solved by him/her to the 2nd level and/or Global Team support . + Coordinates end user groups and escalation management. Follows up on IT ... hired to participate in Greenfield Project execution and then support the facility after going live. The role will...Springs and post go live become site first level support . Candidate will bring experience from one or more… more
- Oracle (Sacramento, CA)
- …+ Participate in operational rotations as either primary or secondary. Provide break-fix support for events and serve as escalation point for remediation; ... Team. Your focus will be on the architecture and support of cutting-edge datacenter network fabrics and systems. You...at the protocol level, coupled with coding skills to support the intensive automation required to operate a production… more
- Hyundai Autoever America (Costa Mesa, CA)
- …risks as they relate to the Issue/Incident Management program, triage issues and take escalation actions as necessary + Support testing efforts by engaging in ... design, develop and provide technical guidance to junior engineers. Support development efforts, performance engineering, deployment and test automation. Essential… more
- Oracle (Sacramento, CA)
- …Participate in operational rotations as either primary or secondary. + Provide break-fix support for events. Serve as the escalation point for event remediation. ... Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination...is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices… more
- Oracle (Sacramento, CA)
- …- Participate in operational rotations as either primary or secondary. Provide break-fix support for events and serve as escalation point for remediation; ... organization. Your focus will be on the architecture and support of cutting-edge datacenter network fabrics and systems. You...at the protocol level, coupled with coding skills to support the intensive automation required to operate a production… more
- TP-Link North America, Inc. (Irvine, CA)
- …a positive impression with customers through best-in-class customer service. + Immediate escalation of critical problems. + Document support tickets escalate ... professional to become a part of our North American-Based Business Network Support Specialist. This position will focus on our SMB/Enterprise product lines and… more