- Hyundai Autoever America (Costa Mesa, CA)
- …risks as they relate to the Issue/Incident Management program, triage issues and take escalation actions as necessary + Support testing efforts by engaging in ... design, develop and provide technical guidance to junior engineers. Support development efforts, performance engineering, deployment and test automation. Essential… more
- Oracle (Sacramento, CA)
- …Participate in operational rotations as either primary or secondary. + Provide break-fix support for events. Serve as the escalation point for event remediation. ... Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination...is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices… more
- Oracle (Sacramento, CA)
- …- Participate in operational rotations as either primary or secondary. Provide break-fix support for events and serve as escalation point for remediation; ... organization. Your focus will be on the architecture and support of cutting-edge datacenter network fabrics and systems. You...at the protocol level, coupled with coding skills to support the intensive automation required to operate a production… more
- TP-Link North America, Inc. (Irvine, CA)
- …a positive impression with customers through best-in-class customer service. + Immediate escalation of critical problems. + Document support tickets escalate ... professional to become a part of our North American-Based Business Network Support Specialist. This position will focus on our SMB/Enterprise product lines and… more
- Cornerstone onDemand (San Francisco, CA)
- **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support ... customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and ensure… more
- Evolent (Sacramento, CA)
- …Stay for the culture. **What You'll Be Doing:** The **Analyst, Application Support ** is a highly motivated person with excellent communication and interpersonal ... Evolent. This person will provide high quality operational, technical, and systems support to preserve customer satisfaction and internal business functions to aid… more
- PagerDuty (San Francisco, CA)
- …be interacting with our customers on a technical level and serving as an escalation point for our Frontline Technical Support team. Your responsibilities include ... Need You PagerDuty prides itself on providing remarkable, award-winning support to our ever-growing customer base. We strive to...extra mile for our customers. Are you a Technical Support Engineer who shares our values and passion with… more
- Amazon (Culver City, CA)
- …a dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless ... technology that businesses worldwide rely on. As an ITS Support Engineer, **you'll be the go-to knowledge expert for...on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours A day in the… more
- Amazon (Culver City, CA)
- …a dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless ... technology that businesses worldwide rely on. As an ITS Support Engineer, **you'll be the go-to knowledge expert for...on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours A day in the… more
- Bentley Systems (CA)
- ** Support Account Manager** **Location:** Home-based, US (PST preferred) **Position Summary:** You will transform and guide the day-to-day working relationship with ... Bentley's Enterprise, strategic accounts. We differentiate Bentley's support offerings in Enterprise accounts by developing a trusted...+ Acting as a first point of elevation and escalation for your customer, ensuring their issues are prioritized… more