- SHI (Sacramento, CA)
- …Security Consultant - Engineering provides subject matter expertise and technical support on Security Incident and Event Management (SIEM) platforms, supporting and ... resolve and close complex technical and selling situations while support competitive selling motions + Ability to train and...solving skills with the ability to serve as an escalation point and knowledgeable resource and direct resolution while… more
- Insight Global (Hawthorne, CA)
- …development, execution efficiency, mitigating risk, best practice, as well as a key escalation path for packaging process issues. You'll connect the US and Asia ... to the engineering and core teams. * Collaborate with Supplier Quality and support issue resolution at suppliers throughout the development cycle. * Support … more
- Insight Global (Los Angeles, CA)
- …handholding whereas the mid-level candidate will be given more hands on support and development/guidance. This role requires both operational depth and engineering ... through tagging standards and acts as a Level 4 escalation point for cloud operations. The position oversees Defender...and tagging strategies Exposure to ITIL frameworks or enterprise support models null We are a company committed to… more
- Amazon (San Diego, CA)
- …abilities to develop innovative solutions, optimize compliance processes, and support Amazon's goals while navigating complex regulatory landscapes. Key job ... (SOPs) for EPR compliance processes, incorporating automated workflows and clear escalation paths for exception handling - Coordinate responses to regulatory audits… more
- Kelly Services (San Diego, CA)
- …tools such as Microsoft Office 365 and Adobe Creative Suite. + Support and enforce brand style guidelines across internal stakeholders and external vendors. ... + Act as a point of contact for first-level escalation and provide guidance and mentorship to junior staff....and provide guidance and mentorship to junior staff. + Support User Acceptance Testing (UAT) and continuous improvement initiatives.… more
- GE HealthCare (CA)
- …(FSE) will be responsible for delivering high-quality service and repair support for GE OEC equipment, ensuring customer satisfaction through Service Excellence. ... This role will support customers and accounts located throughout the West Los...in compliance with GE Healthcare policies. + Utilizing the escalation process to resolve customer service delivery issues and… more
- Ricoh Americas Corporation (San Diego, CA)
- …for the client's document imaging processes, providing expert technical support and ensuring customer satisfaction. Responsibilities include prepping, scanning, ... + Train and manage cross-training matrix for on-site staff and FSRs + Support billing data generation + Handle client escalations and follow escalation … more
- Amazon (El Segundo, CA)
- …next generation web search capabilities within Amazon Artificial General Intelligence (AGI) to support RAG applications across Amazon. What will you do? As a Sr. ... and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs… more
- AAA Northern California, Nevada & Utah (Sacramento, CA)
- …compliance with contractual obligations and standards. Responsible for resolution and escalation of member complaints and AAR issues. Works and collaborates with ... others in either a lead or support role as business needs demand.Essential Functions * Regularly monitors and reviews quantitative and qualitative contractor… more
- CommScope, Inc. (Sunnyvale, CA)
- …the industries we serve. Ruckus Networks a CommScope BU is seeking a Escalation Engineer who is passionate about making pioneer smart Wi-Fi products. These products ... **How you'll help us connect the world:** Responsible for support and development of Ruckus product, including WiFi Access...and cloud), and Ruckus analytic tools. Teamwork: Interact with support team to live debug and troubleshoot customer field… more